Ravi Prabhakar Email & Phone Number

Washington, Dc, Us

Gaithersburg, Maryland, Us

Accountable for influencing business thinking, demand shaping, delivery oversight, and business value realization within business units, commercial, and corporate functions; enable business strategy for business line revenue, efficiency, and scalability; enable functional strategy for legal, HR & communications. - Led the deployment of a conversational generative AI platform powered by ChatGPT 4.0 run on Azure AI platform with intranet data sources. Enables descriptive and predictive search for specific Marketing, & Operations use cases.- Spearheaded the digital transition of the lifesaving drug NARCAN® from prescription to over-the-counter (OTC).- Led strategy formulation, and oversaw the execution of enterprise off-the-shelf eCommerce SaaS solution, linking marketing upstream (for customer insights) and order fulfillment/revenue management downstream.- Led the development of digital strategy for an HCP Omnichannel Marketing initiative (NARCAN® co-dispensing program) and oversaw the implementation of marketing automation (Hubspot) and customer data platform (Segment) to enable outreach to skeptic pharmacists across Canada.- Led and successfully delivered the transition, optimization, and transformation activities related to the divestiture of a business unit (2 sites, 2 products, 400 employees) for commercial and R&D business applications and instruments. - Set up governance and demand-shaping processes for HR, Legal, and Communications functions, driving efficiency and compliance through initiatives such as pre-onboarding engagement, Recognition management, legal e-billing for external council, and corporate intranet and website revamp. - Led full-fledged assessment of the digital HR function (hire-to-retire for employees and contractors) for pain points and opportunities – recruitment, onboarding, performance, benefits, compensation, and off-boarding. Business case (ROI) and road mapping 5-year plan.

Gaithersburg, Maryland, Us

Accountable for digital transformation, and solution architecture, to meet business outcomes within the ‘build’ function for R&D, commercial, and corporate functions. Led end-to-end implementation, global organizational change management, computer system validation, and transition to support. - Global multi-site GxP Electronic Document Management (Veeva Quality Docs) - $700K portfolio, 12 months duration, ~55k GxP documents: 70+ metadata fields per document, 5 document lifecycles, 7 workflows, 2K users, one-way batch integration with SAP.- Global B2B CRM, CPQ, eCommerce, and Marketing automation (Salesforce and HubSpot)– Sales & marketing strategy formulation, RFP tool selection, $500K portfolio, and multi-product price books. Order-to-cash integration (Salesforce with SAP ERP). Single product B2B off-the-shelf eCommerce (Unilog) with SAP ERP integration for order fulfillment and integration with information management (Power BI) for customer insights.- Global learning management capability (SAP Success Factors) consolidating 7 site-based learning systems and multiple data sources across global sites on time with high satisfaction, 9 months duration, 5M+ learning history records, 300+ training items, real-time two-way integration Success Factors HRIS.- Foundational GxP Regulatory Submissions and Registrations Management (Veeva Submissions and Registrations) - $500K portfolio, 7 months duration, 15K legacy documents, 25 metadata elements per document migration, delivered on budget, high satisfaction, and on-time. - Enterprise commercial information management (Power BI)– real-time data analytics platform to review product forecasting and overlay with sales revenue and margins data across segments and channels.- Led the sales order digitization initiative that enables sales teams to view real-time order fulfillment data. Salesforce-SAP ERP integration, $500K portfolio; 9 months.

Served as the Delivery engagement leader for National Institutes of Health's (NIH) NIAID division USD $10M a year / 5-year contract with responsibilities: 1) establish and sustain account and 2) manage the NIAID (National Institute of Allergy & Infectious Diseases - part of NIH) clinical enterprise application projects. Key accomplishments include:▪ Driving application services strategy to sustain billing revenue and margins within the account, ▪ Leading NIAID software development team (offshore and onsite) of 45+ in web application development, data interchange and database integration projects; awarded 3rd contract year▪ Enhancing best practices in project management, including:▪ Agile/Scrum software development methodology ▪ Project economics, scheduling & monitoring▪ Requirements analysis, including CFR part 11, Section 508 and performance/load testing

Waltham, Massachusetts, Us

Served as the Associate Director / Client Partner for US Professional Services for key assigned accounts with responsibilities: 1) account oversight/business development (USD 5M target), 2) delivery oversight of projects within assigned accounts, and 3) project management office (PMO). Key accomplishments include:- Successfully led multiple engagements valued at over $10 million, managing teams of up to 70 members across diverse geographies (US, Japan, EU, & India).- Oversaw multiple implementations of ARISg pharmacovigilance/Clinical trials/EDC product upgrades, data migration (millions of AEs), and integrations.- Led account oversight securing $5+ million in revenue year on year.- 100% project on-time, 90+% CSAT scores, net 80% resource utilization, CLV rate of 3.5:1.- Led the project management office (PMO), with a track record of success in driving organizational efficiency and project delivery excellence.

Palo Alto, Ca, Us

Led delivery teams (30+ Thai employees) and set up offshore operations, resulting in a 14% reduction in costs, equivalent to USD 3M in savings over 2 years.

Jersey City, Nj, Us

Led middleware code development in C-sharp/ASP for CRM data (case and campaign) received from Palm, Nokia, Blackberry, and Compaq mobile devices.

Executive Certificate -, Business Analytics, Economics, And Financial Accounting

Executive Mba, Corporate Strategy, Spirituality, Ethics & Intrapreneurship

B.S. (Bachelors Of Science), Computer Science And Engineering