Ravi Sankar Email & Phone Number

Southborough, Ma, Us

Pittsford (Rochester), Ny, Us

- Digitized internal processes at global call centers and implemented technology to reduce costs by 10-25%; improved NPS by 10% and increased sales conversion by 20% - Prototyped Generative AI based call center chatbots for global hospitality brand on AWS and Google Cloud Platforms - Worked on portfolio of presales and business development opportunities; pipeline of $80-100M

Bangalore, Karnataka, In

- Led multiple enterprise level cross-functional transformation teams (ranging from 10 to 100+ people) on projects at companies such as Hewlett Packard, Schneider Electric, PHEAA, and Jet Blue - Headed “Customer Engagement Transformation” program to develop an AWS cloud-based Fintech/Edtech product.. Customer store rating doubled (1.9 to 4.3) for IOS/Android mobile apps and customer adoption grew 20-30% YOY- Drove cloud migration program at Fortune 50 global hi-tech company for multiple custom and COTS applications - Led program for development and implementation of Azure cloud based “Day of Operation” system at JetBlue airlines - Served as Program Director for digital transformation with SAP using hybrid Waterfall/ Agile process ($36M client value)

London, Gb

- Drove business growth for professional services and technology projects and developed new analytics product / solutions - Devised operations model and delivered business and technology strategy for Asia operations for leading fashion retailer - Implemented SAP finance, manufacturing, HR and supply chain processes for mid-size automotive parts manufacturer. Projected operations improvement savings of $40M over 3-year horizon - Built alliance with IBM Watson product company to develop new predictive and cognitive analytics solutions by leveraging social media, sentiment analysis and Big Data for leading global brewery company

Noida, Uttar Pradesh, In

- Led presales and domain expertise teams to grow retail & CPG group from $10M to $50M+ over four years - Created new omni-channel solutions and digital service offerings integrating Web 2.0, Mobility, Traceability at JBS Swift, McDonalds, Irving (Canada) and US Foods - Partnered with Oracle to deliver a digital cloud solution for Food Safety & Traceability using blockchain predecessor. One of two products that passed US FDA testing out of over 20 products evaluated

Pune, Maharashtra, In

Conshohocken, Pa, Us

Chiyoda-Ku, Tokyo, Jp

Responsible for resolving and preparation for Y2K potential failures and mitigation plansProgram Director for Design, Development and Implementation of International Logistics Management System including Scheduling, Booking, Shipments, Customs, Freight Forwarding, Recieving and Financial Systems of AR, AP, and Treasury functions DeveloipedCorporate Strategy for Addressing Distermediation and Roleof Internet for Global Trading and Freight Management

Reading, Pennsylvania, Us

Jacksonville, Fl, Us

Implemented REvised process for Planning and Allocation,and REplenishment Management at Thom Mcan Shoes, Footaction and Just for Feet Project Manager for implementing revised Category Management and Inventory Plannign and Management Process at CVS Drug Stores

Master Of Science - Ms, Operations Research

Bachelor Of Engineering - Be, Mechanical Engineering

Education record

Education record

Master Of Science - Ms, Operations Research