Ensuring the Business operations are adding value and in line with the stakeholder expectationsDevelop strategies to improve practices to run the day to day operations smoothlyImplement right tools to introduce more efficiency in the business operationsEnhance the customer experience by being resilient and adaptable to drive growth.

Organization profile:CES IT is one of the subsidiaries of the parent group companies called CES Ltd., which is headquartered in Illinois, USA. As a conglomerate, we have 20+ years of IT industry experience.CES IT is into providing IT Services & Consulting and primarily working with US-based clients and help them in custom development of software applications, rendering independent QA Services and Support & Maintenance. Presence / Branches: The position is for the Chennai location, the office is in Navalur, OMR. We have a presence in the US, Canada, a couple of locations in Chennai, Hyderabad, and Vishakapatnam.HeadCount: As a group company, we are at 1300 employees working across the locations.My Role in Human Relations Team,* Ensure creation of a strategic & operational plan for HR and lay out a roadmap for implementation in line with the business strategy and employee needs* Being a key player in management’s strategic decision making. * Ensure the sustainability of organization culture by taking org-wide initiatives. * Enabling change management without much hassle to people. * Instrumental in propagating the organizational objectives to every level.* Have been very specific in hiring the right individuals for the organization and its cultural values.* Have been investing more time in engaging with people in multiple ways to keep them stay with the organization.* Working with different stakeholders in making the environment a great place to work.

Role - HR Operations Manager* Managed a team of 4 people in HR operations* Have been accountable in automating the manual processes and making the intranet portal a one place stop for all employee needs. * Have devised various plans and effectively implemented the annual employee engagement programmes.* Implemented the external payroll application to the organization and ensured its application in all the payrolls. Payroll in-charge & SPOC for the organization.* Employee Engagements, Key process automations, Compensation & Benefits, Performance appraisals, Employee Shared services and query handling.

Role – HR Business Partner & Operations head* HRBP – Planning, Estimation, Budgeting, Execution of HR activities.* Additionally, have been played a role as branch operations head and handled the complete administration of Chennai ODC.* Represented the Chennai ODC and participated as a “Guest of Honour” in 2011 Annual Day event held in our head quarters, Singapore.

Role - HR Generalist* Learnt basic HR aspects in recruitment and employees query handling. * It was a launching pad for my career.

* Learnt core aspects of Recruitment such as Portal usage, coordinating interview and the art of taking interviews by being a passive listener.* Workforce Analysis, Handled Statutory Compliances, Manual Payroll Database administration. * The exposure at Rentokil gave me a wonderful experience to step in the corporate HR arena.