- Manage social media strategy for client accounts - Manage paid social for client accounts - Manage and direct a team to co-ordinate content marketing strategy - Liase with external agencies & stakeholders - Managed Linkedin, X (Twitter), Facebook,Instagram, YouTube-Helped with video editing / Image creation for client projects

Hi there, thanks for taking the time out to view my profile. So here's a little about me.. Having worked in the social media space for 10 years managing social media for the online accounts of multinational clients including Amazon UK, LADBible, Knight Frank, Samsung UK, T-mobile, Michelin, London 2012 Olympics and many more . This has been achieved in the following ways: - Creating tailored Social Media Strategies to help clients achieve their goals - Managing clients social media accounts (community management & customer service) - Workshops : Delivering social media training to help clients implement social into their business- Ads : Helping clients to create and optimize their social media paid marketing campaigns to reach their goals As someone who is very passionate about social media - I also proactively showcase my expertise on social media by sharing my experiences and thought leadership articles on how businesses can grow on social media. I am a featured author on the following leading social media industry websites:– Sales Force UK – The Next Web - Social Media Examiner - Jon Loomer Digital- Shep Hyken- Convince and Convert- Post Planner - Agora Pulse - Boom Social with Kim Garst - CallCentre.co.uk & more That's enough about me, over to you! Are you looking for help with your businesses social media marketing? get in touch today!Contact me at >>> https://goo.gl/pqi9muRavi Shukle

Helping Agorapulse to develop the UK & Ireland market and to maintain an average Net MRR growth equivalent to the one we’re experiencing in the US.To use different business development strategies such as content marketing, influencers relations, lead generation, PR activities, partnerships or industry events, and be responsible for ensuring their efficiency as well as setting strategic goals for the future. Helping Agorapulse UK & Ireland - Create localised marketing tool kits - Advise on international campaigns & Strategy (how we can apply localised knowledge)- Build a dedicated social media following in the UK & Ireland - Increase New MRR - Increase brand awareness - Build partnerships for the brand through workshops, events, live webinars- Increase lead generation Follow us on Social: Twitter : https://twitter.com/AgorapulseUKIRL

● Successfully launched HealthFactVsFiction podcast via social media (achieved over 100,000 downloads)● Successfully generated new business and lead generation for all hospitals through social media campaigns● Monitor and Optimise paid social media for the HCA brand channel and Hospital channels (£100K+ managed) Facebook / Twitter / LinkedIn / YouTube and Instagram paid social.● Manage social media calendar for brand channel as well as 6 mainline hospital channels ● Manage stakeholder relationships with all marketing managers of all 6 hospitals as well as external agencies● Maintain and manage customer services of all hospital pages alongside reputation management (social listening) ● Train internal teams on social media best practices and brand guidelines● Successful roll out of UK Social Media Strategy across Facebook, Twitter, Linkedin, Youtube and Instagram

● Developed a tailored social media strategy (B2B) to help the business gather more leads, sales and engagement. Grew social communities by 300% across Facebook, Twitter, LinkedIn and Pinterest ● Write all content for the company blog & Moderation using website CMS and HTML coding (SEO optimised) ● Manage all paid social media activity (£20,000+ Ad Spend) to increase sales, leads, followers and referral traffic ● Successfully launch Valentines Day Campaign over 200+ comments, 300+shares and over 100,000 reached● Analysed and delivered social media Insight reporting via Google Analytics to track website traffic and leads ● Manage daily content and customer service activity on social networking sites Facebook, Twitter, LinkedIn, Pinterest, YouTube and Google Plus (Tools used: Hootsuite, Mention.com, Sprout Social)

• Responsible for managing the UK social media strategy & community across Facebook, Twitter, LinkedIn, Youtube & Instagram. This included social listening as well as social customer service (Hootsuite, Sprout Social, Mention.com)• Responsible for campaign development and implementation to help promote store launches across UK• Created bespoke content for all social media channels including : Video editing, blogging, photo editing and copywriting• Helped to drive direct sales of phone repairs through store launch campaigns as well as sales through organic content and social activity

Social Media Tools used: Hootsuite, Native social media platforms for analytics, Google Analytics• Utilized digital listening tools to capitalize on social media mentions and live trends. Achieved multiple trending hashtags during S&P commodity events such as #PlattsLOF (London Oil Forum)• Managed field marketing managers to help successfully implement social media into their online campaigns• Provided social media campaign management and execution for social outreach at both a local and global level across 9 core commodity markets on Twitter, Facebook, YouTube & LinkedIn• Delivered a global social media strategy on how S&P Global can expand & enhance its presence online • Created social media case studies and regular reporting across local & Global campaigns with value-add commentary and learnings• Deliver social media training/best practice to help increase social media advocacy within the company• Work with third party marketing agencies to strategize & implement targeted global social campaigns• Drive social influencer/advocacy activity through influencer marketing• Work with Sales on optimizing use of tools such as LinkedIn, Sales Navigator to drive leads• Drive early adoption of S&P Global Platts in China by creating & launching a presence on WeChat

Social Media Tools used: Native platforms for analyticsManaging Clients: AMAZON APPS UK, LADBIBLE, eaglemoss• Help to launch nationwide Amazon UK Apps social media campaign focused at families• Developing and implementing content calendars across all social channels. • Developing social strategy for wider brand activations and global campaigns. • Managing and implementing paid social activity. • Producing analytical reports for monthly BAU, ad hoc and global campaigns.• Managing global markets, approving monthly calendars and ad hoc campaigns and making sure they are on brand and comply with Marketing Guidelines.• Managing internal creative processes with Creative Team.• Community management across all brand social channels.

Social Media Tools used: Sysomos, Hootsuite, TalkWalker • Successfully manage the launch of 5 global publications across Facebook, Twitter, YouTube, Instagram, Pinterest and Google Plus • Successfully manage brand partnerships with Rolls Royce, GoodWood & Luxury property partners• Train all local & regional Knight Frank offices on social media best practices – Presentations / Guides / Reports• Delivering reporting insights to measure campaign activity as well as competitor analysis & Influencer outreach • Creation & Development of social media brand strategy to help create a unified vision across all social channels• Business alignment of all social media activity with the wider brand and editorial strategy • Manage all content, community management & strategy across Facebook, Twitter, Instagram, Pinterest, Google Plus and Linkedin (100,000+ community)

• Creating a social media strategy to help support the launch of their new app. This involved full community management of all social channels Facebook, Twitter, Youtube and Instagram. • Develop a social media campaign strategy to help increase awareness of the new app amongst its core target market• Managed over £10K in Facebook PPC spend to split test over 50 mobile install ads with their core target market helping to achieve a CPI (cost per install) of just £1.00 • Directly managing a community manager as well as a team member in charge of our forum community to ensure successful implementation of social campaigns in line with company goals. • Managed client partnerships to help support the launch which included Student Money Saver, Say No to 0870 and a PR agency. • Developed a tailored social media campaign alongside the messaging for Right Calls national train and bus campaign which was amplified through social covering over 200 train stations and 23 buses across the UK• During the 3 month launch of the app I helped the team achieve over 10,000 downloads through Facebook PPC and raised awareness through social contests and promotions. This helped us to get featured by The Times, The Mirror and other key telecoms publications.

Social Media Tools used: Hubspot, Sprout Social, Intercom, Wordpress, Slack, JIRA• A SAAS (Software as a service) company, who have created a tool to help business owners online to curate, create and community manage their content across their social media profiles. • Social Media Account manager: The role involved community managing PostPlanners social media channels to ensure effective customer support as well as the editorial calendar to ensure all social content as well as blog content was created and scheduled out at the specified time. Social Media strategy was discussed with the CEO and founder each week to help drive conversions for key social media campaigns and presentations. • During my time I helped take PostPlanner from 100,000 to over 200,000 fans on Facebook and from 5,000 to over 13,000 on Instagram. This was achieved by helping to create a detailed social strategy involving promotion of key campaigns, content creation ideas, community management as well as the creation of thought leadership content through blogging. I worked in partnership with other brands and world leading influencers to formulate strategies for PostPlanner growth. This also involved carrying out online customer support having managed over 10,000 customers and advising on social media strategy to help bring in sales and increase customer loyalty (retention).

Social Media Tools used: Social Media Native insight analysis, Facebook Ads Manager • Campaign media agency. Voted media agency of the year 2015 by Times. • Social Media Account Manager: Worked across a number of multinational clients helping to formulate their social strategy and management needs. Clients worked on include Nokia, EE, Michelin, Jaffa cakes, Tic Tac, Lloyds Bank, Jacobs’s oddities & more. Was solely responsible for managing Michelin UK implementing their full social media strategy as well as content plan and community management. This also involved project managing all campaigns and budgets while liaising directly with the client on a day to day basis. All findings would then be presented face to face with the client at the end of each key campaign. Which included the preparation of client activity reports to help monitor and recommend improvements. • At MEC I helped to formulate new ideas for social media strategy across a range of clients including taking the hands on approach of creating content and actively community managing the pages for the brands. My key role relied with Michelin UK where I was tasked to create a competition to leverage their association with the Goodwood festival of speed. It was my role to create the campaign outline from scratch as well as handle all budgets and ad spend for the campaign. This would then be pitched directly to the client before action was taken. As a result I was able to create and implement a successful Facebook application and gather 6,927 competition entries and grow the fan base by 13,436 fans in just 5 weeks. This involved creating 29 posts which helped to achieve a total of 10,871 likes, 1,121 comments and 1,078 shares reaching a total of 648,000 fans on social media.

Social Media Tools used : Sprinklr, Bazaar voice, Wildfire, Native social media insights• Cheil: Marketing agency for Samsung UK / Samsung Mobile UK• Responsible for Account management of Samsung UK and Samsung Mobile UK managing all social channels from content to community management on Facebook, Twitter & YouTube. • I managed and lead an international team of 6 community managers in Samsung Europe creating a playbook for the international Market. • This involved weekly online meetings and training them on social media strategies and best practices helping them to align with the Samsung vision.• Create social media best practices / guidelines and playbooks for both local and EU markets• On a daily basis managed the on-going relationship with all Samsung clients and partnership brands ensuring campaign deadlines and promotions were scheduled and implemented on time. • All key social insights at the end of each campaign were presented to heads of Digital at Samsung UK including latest social changes and developments shared with the VP of Samsung UK. • Helped to launch a Samsung Mobile app campaign “hope relay” with London 2012 Olympics and Jamie Oliver encouraging users to walk to help raise money for charity. This campaign was supported through social and as a result in 3 months managed to collect over 12,000 videos, reach 1.1M video views and raise over £2M. Helped to take Samsung UK from 60,000 to 250,000 during my time there and Samsung Mobile UK to over 150,000 from scratch. Content creation involved creating all copy from videos, text to images. Thanks to a new content approach I had spear headed called “Tech Tuesday” I was able to help boost engagement on their social channels by 25%.

• Maintain social media and forum accounts with individual personas and a history of genuine activity for use in viral link building campaigns.• Contribute to client meetings and pitches for new business.• Identifying, approaching and negotiating with relevant sites to build up a unique network of link partners for each client.• Using various data sources to conduct competitor analysis and link mining to identify and, if necessary, imitate strategies used by successful competitors of each client.• Keeping abreast of new link building strategies in order to identify, adapt and implement those that are most relevant for your clients.• Developing a detailed understanding of the effect your work has on client rankings.• Weekly and ad-hoc reporting of the number and type of link partners acquired.• Liase with Creative SEO’s to coordinate the creation and syndication of written, graphical and functional content to partner sites.• Manage the submission and syndication of client’s sites and content to web directories, article directories, newswires and other listing sites.

Carry out B-2-B and B-2-C Public opinion and corporate reputation research for leading brands on behalf of IPSOS MORI using the CATI System via telephone