I have more than 15 years product and marketing management experience.- experience in planning, strategizing and developing products and services with cross-functional teams and external vendors and to work on business arrangements with them. - initiated successful product launches and marketing schemes for new and existing products to grow revenue and meet business objectives. - assisted in developing and enhancing product communication strategies including sales collateral, training and sales kit and recommended product portfolio showcase for market communication activities in exhibitions and seminars.- provided consultancy and solutions to customers, understanding their different communication needs.

• Managed the entire product life cycle to ensure the relevance, currency, marketability, manufacturability, serviceability of the product till EOL• Plan, provide and justify plans including budget for new product improvement program or new product derivatives• Identified new product and functional opportunities with Business Development and other functional units to sustain and grow business in line with company’s business strategy• Manage pricing strategy for all products and services• Monitor product inventory status and sales projection to plan for new production order to meet delivery of new sales commitments• Monitor the overall quality of the product and make efforts to correct such issues• Plan and facilitate product training to Sales and Marketing team, after-sales support team for the adequate product knowledge

• Managed business case analysis and process management for global product related activities• Monitored and managed internal costing to ensure profitability• Aligned procedures and processes to minimize errors and promote efficiency• Provided management reports and analysis on product performance and overall market performance• Developed product roadmap and pricing strategies to maintain competitiveness• Responsible for financial management (P & L) of product and services and product performance

Advise and suggest improvements to SMEs on their operational effectiveness

• Coach and facilitate learners in Info-Comm Technology, Science and Mathematics and on the approach to master the subjects• Plan and deliver lessons and develop assessment material

• Managed and serviced clients in business activities and transactions of residential and commercial properties• Developed and distributed marketing collaterals and managed advertising of properties in local media• Participated in sale of local and overseas project launches

Product Manager (IDM) Product Marketing Manager (GB) •Responsible for increase in revenue within a year, of satellite prepaid cards and Iridium mobile satellite service by over 200% and over 5 times, respectively•Identified market demands and applications and proposed marketing, product and pricing strategy•Assisted in developing and enhancing product communication strategies including sales collateral, training and sales kit and recommended product portfolio for tradeshow activities•Managed overseas wholesale carrier partners for telephony services•Managed new product billing implementation and provisioningProduct Development Manager (GB) •Conceptualised and implemented BudgetCall for mobile satellite service•Managed overall new product implementation of satellite service•Led team members for the successful technical implementation of Shared Land Earth Station with an overseas partner•Conducted technical feasibility with functional specifications of product solutions and managed implementation with cross-functional teams•Developed technical documentation and scheme of services of product solution and provided training/briefing to Sales team•Implemented and co-ordinated product delivery process including provisioning and billingCustomer Application Mgr/Technical Support Mgr (GB)•Implemented a revenue generating Mobile Satellite Email service•Contributed and led the department to secure ISO 9000 certification•Co-ordinated the development and started the Technical Helpdesk•Implemented operational process with Service Level Agreements between stakeholders•Analysed QoS trends and devised plans to implement resolutions and improvements