• Develop and implement social strategy for EMEA.• Working closely with the sales development, creative, sales and account management teams on marketing related activities, e.g. campaigns, events, webinars, landing pages, etc. • Researching and collating information on competitor activity• Assisting with a variety of multi-channel marketing campaigns• Responsible for managing the local content calendar and facilitating the creation of local case studies• Working closely with suppliers to ensure a consistent and coordinated approach to all marketing programmes and messages• Working on event logistics for third party and marketing cloud events

Responsible for the management of Clients and of third party production staff including escalations throughout the EMEA region• Managing the client from a campaign/production standpoint. • Own advanced implementation projects. To include: project scope, spec doc creation, builds, UAT, QA, and program launch.• Initial escalation contact for both Client and internal teams contributing to Campaign Process.• Ensure overall Client satisfaction through timely and accurate campaign deployment and project completion.• Participate in the quality assurance process to ensure final product meets Client’s expectations.• Vendor training to include: Client process, product enhancements, ticketing system, support escalation procedures, etc.• Maintain Campaign Process documentation• Provide back-up production support during Vendor outage, including campaign build, execution and QA.• Working knowledge of Client’s business, goals/objectives, campaigns and how they use DREAM and DREAMmail products• Participate in cross-functional teams to develop new procedures.• Update/create Knowledge Base articles and Client case studies as necessary.• Actively participate in new-hire and existing team training programs.

- Responsible for the smooth execution and delivery of client campaigns. - Manage complex projects for Sony and Mulberry.- Analyze campaigns and communicate with all teams involved to optimize performance and deliver on client objectives.- Also conduct post campaign reports interpreting results and advising clients on best practice for future campaigns.Responsibilities also include• Ensuring campaign and projects are delivered with the high quality and in a timely manner exceeding client expectations.• Preparation of project documentation and briefs• Managing relating client projects• Proofreading and amending email copy (HTML)• Loading and managing mailing data files for email campaigns• Identifying opportunities to deliver additional solutions

- Acted as a central administrative support function for the marketing team between the UK and Ireland, demonstrating skills of working in a virtual environment - Designed and implemented campaigns for key vendors within the IT industry including Sony, Symantec, Quantum and CA Technologies- Also assisted in planning and delivering marketing activities including internal project management. Responsibilities also included:• Updating the company, CMS website and Intranet Marketing space• Creating web banners for the store’s public website, trying to achieve a fast, attractive look to interest customers to click through about product information. • Assisting in organizing and booking meetings with clients for exhibitions within the IT sector.