Ravlecia Melati Napitupulu Email & Phone Number

Jakarta, Indonesia

Job Description :* Proactively identify upselling and cross-selling opportunities with new client accounts, working closely with the sales team to drive revenue growth.* Conduct business reviews with clients to discuss progress, identify areas for optimization, and present new opportunities aligned with their evolving needs.* Collaborate with clients to create customized account plans that align with their goals and suite of products and services.* Collaborate with… Show more Job Description :* Proactively identify upselling and cross-selling opportunities with new client accounts, working closely with the sales team to drive revenue growth.* Conduct business reviews with clients to discuss progress, identify areas for optimization, and present new opportunities aligned with their evolving needs.* Collaborate with clients to create customized account plans that align with their goals and suite of products and services.* Collaborate with cross-functional teams, including sales, marketing, customer support, and product development, to align strategies and ensure a seamless customer experience.* Address client inquiries, concerns, and technical issues promptly and effectively, coordinating with internal teams as necessary for resolution. Show less

Malacca, Malaysia

● Built up a massive sales database of past and current clients and potential customers that led to a 40% increase in productivity● 20% operations costs reduced by updating group status reports (GSR) with a new status of quotations to track the daily progress of the team every day● Prepare and send 120 corporate rates 2020 for current companies, governments, and new clients● Compiled monthly management report for a senior executive manager including sales key metrics, meeting… Show more ● Built up a massive sales database of past and current clients and potential customers that led to a 40% increase in productivity● 20% operations costs reduced by updating group status reports (GSR) with a new status of quotations to track the daily progress of the team every day● Prepare and send 120 corporate rates 2020 for current companies, governments, and new clients● Compiled monthly management report for a senior executive manager including sales key metrics, meeting activities, and top-tier prospects using Microsoft Excel● Perform administrative duties like filing corporate rates, preparing 80 sales kits for sales calls every month, etc Show less

Malacca, Malaysia

● Receive and distribute relevant information such as leave forms, medical leave, and monthly recapitulation to crosschecks with all 12 departments in the hotel● Created a daily publication consisting of daily motivation, events, and important announcements on the wall magazine● Maintain an up-to-date record of all the leave forms, medical leaves, and relevant health and safety regulations, digitally using Microsoft Excel and manually on paper every week● Ensure and remind the… Show more ● Receive and distribute relevant information such as leave forms, medical leave, and monthly recapitulation to crosschecks with all 12 departments in the hotel● Created a daily publication consisting of daily motivation, events, and important announcements on the wall magazine● Maintain an up-to-date record of all the leave forms, medical leaves, and relevant health and safety regulations, digitally using Microsoft Excel and manually on paper every week● Ensure and remind the hotel staff to comply with relevant health and safety regulations such as medical check up, training, and vaccines for food handling every week. Show less

Bachelor'S Degree, Accounting

Activities and Societies: -Minor in Audit -GPA 3.7/4.00 -Relevant Coursework: Administration, Internal Audit, External Audit, Internal.

Senior High School, Social Sciences

ORGANIZATION EXPERIENCE: Member, Geographic Extracurricular Olympiad SMA Unggul Del (2014-2016) Member, Scout SMA Unggul Del (2013-2016).