Dynamic and results-oriented professional with a passion for sales and a keen interest in the finance and technology. Experienced in cold calling, inbound calling, prospecting, and generating leads through targeted outreach. Skilled in prioritizing and organizing lead pipelines for maximum efficiency. Committed to continuous learning and self-improvement to drive top performance and exceed sales targets.As a Credit Specialist at RBC, I provide tailored financial solutions and advice to clients, leveraging my expertise in media relations and communication. I have successfully helped clients achieve their goals, such as securing a large mortgage loan, refinancing a car loan, and consolidating debts. I have also contributed to increasing the client retention and satisfaction rate by 70% in the last quarter, honing to my strong interpersonal and problem-solving skills.I hold a Public Relations- Graduate Certificate from Humber College, where I learned how to create and execute effective PR strategies and campaigns. I also have a background in Marketing and Marketing Management from Seneca College, and I have completed multiple online courses and certifications on topics such as Gender-Based Analysis, Media Relations, Presentation Excellence, and Research Ethics. I am passionate about learning new skills and staying updated on the latest trends and best practices in my field. I am bilingual in English and Hindi, and I have a perfection-oriented and creative mindset. I am motivated by challenges and opportunities to grow and collaborate with others.