Ravneet Kaur Gupta has about 8 years of global experience in leading cross cultural teams with prominent companies in the US, UK, Europe, and India.She is an experienced Business Analyst Professional with an in-depth understanding of all phases of SDLC, focusing on translating business requirements into viable business cases. Her areas of expertise include Agile Product Ownership, documentation, Test Management, Agile practices, and Business Analysis.She graduated first class with a Bachelor of Technology degree in Computer Science and Engineering.Area of Expertise:Customer Relationship Management (CRM), Salesforce, Servicenow,ERP,Manual Testing, Client Handling, Business Documentation, User stories, Agile, Waterfall ,Bugzilla, Jira, Wireframing.