• Taking inbound customer calls and doing best to help the person at the other end of the line.• Resolving most, if not all customer issues at the first point of contact. • Learning about all products, processes and services and responding to customer queries quickly and efficiently.

-Designed social media graphics for Dotnpix resulting in a 20% increase in follower engagement.-Created branding materials (logo, brochures, website banners) for various clients, leading to a 15% improvement in brand recognition.-Collaborated with clients to understand their needs and deliver successful design solutions on time and within budget.