Ravon Richardson Email & Phone Number

Fort Liberty, Nc

Assist in implementing hardware and software version control processes, policies, and procedures. Used configuration management tools to store, track, and manage configuration items. Assist in defining and implementing hardware and software configuration management processes and procedures, such as creating product build scripts and procedures, and integrating those scripts with the hardware and software build process.• Implemented hardware and software version control processes, policies, and procedures.• Implemented basic concepts and assisted in maintaining and developing the environment for hardware and software product build, staging, testing and integration.• Develop hardware and software version control processes, policies and procedures and ensure that they are followed on hardware and software development projects.• Worked with developmental and operational teams to create and maintain configuration baselines (development, test, and production) supporting developmental and operational systems.• Oversaw and maintained the life cycle process for systems from initial requirements/capabilities baselines to system end-of-life (EOL).• Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system.• Updated service/configuration item build documentation monthly as directed by Government leadership. • Performs various regular reviews and audits on Configuration Items, assets, software licensing and processes.• Coordinated with subordinate units regarding IT requirements to meet and exceed IT processes for acquiring hardware, software and licensing and maintenance support.• Monitored compliance standards along with versioning change and release implementations.

Fort Bragg, North Carolina

Provided translation of unit requirements into operational solutions. Communicated with USASOC units the approved hardware and software that can be used in the USASOC environment. Trained Asset Managers, Change Management Specialist, and units Information Management Officers on Remedy database processes and operations. Communicated to government personnel ensuring changes to the process methods and processes are properly approved, communicated, and managed throughout the Change Management process.• Maintained/tracked the accuracy of Configuration Items (CI’s) in the Configuration Management Database and CM Document Library. Identified, controlled, maintained, and verified installed hardware, software, and documentation in accordance with the enterprise devices logical service model.• Developed and maintained processes for managing and tracking of IT asset, licenses, and maintenance life cycle, from procurement to retirement.• Established and maintained process interfaces with Incident Management, Problem Management, Change Management, and Asset Management processes.• Evaluated baseline deviations and made recommendations for rectifying them.• Developed, distributed, and tracked change packages resulting from approved Configuration Control Board (CCB) actions. • Managed and Tracked assets due for LCR, updated the records in remedy database, assisted IMO’s with identification of systems that was due for LCR, and ran asset reports for lifecycle assets.• Oversaw, prepared software and hardware presentations for configuration change board meetings for systems to be tested for implementation onto the USASOC network.• Reviewed and implemented CM plans, baselines, and milestones during daily operations.• Integrated Change Management tracking and systems into daily operational environment for accurate accountability, documentation, and approval process. • Coordinated, tracked the installation of new software and software upgrades for USASOC unit’s assets.

Fort Bragg, Nc

Responsible for and oversaw processes required for updating and recording changes made to software and equipment assets associated with USASOC networks, to include documenting and reviewing configuration findings, coordinating corrective action. Ensures customer requirements are complete and all necessary information is provided to facilitate the expedient completion of changes to hardware and software used on Non-secure Internet Protocol Routing (NIPR) Networks and Secure Internet Protocol Routing (SIPR) Networks. • Coordinated Configurations Management (CM) services with enterprise level Systems Configuration Managers and administrators across the enterprise with other CM specialists, and supported teams that collect, store, update, analyze, and report on configuration items using Remedy database tracking system.• Developed hardware and software version control processes, policies and procedures and ensures that they are followed on hardware and software development projects.• Recommended and executed procedures for verifying the accuracy of configuration items, adherence to the CM process, and Identifying process deficiencies. • Created necessary sub-tasks on each Change Request, coordinated and routed Change Request (CR) to operational and functional areas within the Distributed Computing tower of the SITEC contract.• Analyzed business and user needs, documentation of requirements, and translation into proper system requirement specifications.• Tracked and managed USASOC networking devices within the Remedy database, coordinated with Networking Device Configuration System Administrator to update networking asset, create asset records, and identify assets for lifecycle.• Planned and scheduled the installation of new assets and software and tracked assets lifecycle rotation.

Pope Army Airfield, Nc

Managed and supervised a department of 120 employees. Responsibilities include coordination of semi-annual and annual inspections, maintenance of aerospace support equipment valued at approximately $8 million, and coordination of aircraft maintenance production and inspections of various multimillion dollar aircrafts. - Managed Employee Assistance Program (EAP) plans, employee counseling, bereavement leave policy, and employee accommodation for family/medical leave (FMLA) o Personally checked in on employees during stressful life events to ensure family was cared for and was informed of available resources.o Fostered a positive organization culture that encouraged team growth and cohesion.- Spearheaded inventory and reallocation of $200,000 of excess equipment, enabling a successful leadership transition upon reserve command deactivation- Reorganized government card program tracking system, distributing $849,000 towards purchase requests. Procured $320,000 in tools and equipment in support of maintenance operations.- Coordinated interdepartmental efforts, provided trusted advice to executive management on employee management and resources allocations.- Manages civilian and military personnel documents; processes requests for personnel actions (RPA) to fill vacant civilian positions, works with recruiters and military personnel section to fill military vacancies to meet mission needs- Provides subordinate supervisors with performance expectations, performance feedback and formal appraisals in accordance with regulations- Provides information and advice to higher level supervisors, management officials and staff organizations on feasibility of work assignments, quality assurance, budget estimates and workload data to assist in developing/reviewing proposed long-range schedules/work requirements- Regularly inspects work of employees to ensure compliance with established work practices, directives, and standards for quantity and quality

Kadena, Ab, Okinawa Japan

Provided efficient leadership and management skills to the unit commander. Managed $7.2 million annual budget, monitored expenditures and prepared proposals for resources utilization and allocations. - Managed squadron corrosion control program annual budget of $3.7 million. Secured an additional $6.6 million contract for continued corrosion control of critical weapon systems maintenance.- Prepared itemized reports & coordinated with financial office to acquire $1.1 million in additional funds to replace aging maintenance support equipment. - Managed 19 organizational purchase card accounts, oversaw funds allocations, streamlined and tracked purchase request and monthly account certifications.- Monitored 479 government travel cards accounts, with no delinquencies reported. Enabled 18th Wing financial office to earn #1 rating for 5 consecutive months.- Acquired an additional $77,000 in funds. Coordinated with local contracting office to secure a vital local contract to apply anti-skid paint on the aircraft maintenance hangar floor.- Spearheaded organization of annual holiday party. Managed planning committee, coordinated fundraisers and various events throughout the year to raise funds. Secured venue, catering services, and entertainment for the evening.- Managed & approved organization/employee leave program, travel card accounts/vouchers, developed new employee orientation and training program.

Kadena Ab, Okinawa Japan

Supervised inspections, maintenance and dispatched operations on 581 equipment assets worth $14.7 million. Utilized technical manuals, schematics and wiring diagrams for maintenance, troubleshooting and repairs, and performed operational test on equipment. - Ensured programs and mobility functions are managed; monitored Time Compliance Technical Order (TCTO) and One Time Inspection (OTI) programs; and provided technical guidance for complex diagnosis and repair of electrical, pneumatic, hydraulic, engine and environmental control systems- Ensured safe working environment maintained, compliance with Air Force Occupational Safety and Health Standards are adhered to and that personnel perform maintenance tasks in accordance with technical orders, work standards and operational policies and are trained and equipped to perform assigned tasks- Developed and implements corrective actions/measures to reverse undesirable trends and ensures only the highest quality equipment available- Reviewed and analyzed maintenance indicators relative to equipment reliability rates and downtime; ensures assigned elements are adequately manned with required tools, test equipment, technical data and supplies to meet production levels

Kunsan, Ab Korea

Coordinated supply and scheduling functions for 646 equipment assets, requisition required replacement parts. Managed $43,000 benchstock program, fuels management and dispersing program. Oversaw records management program and managed Test Measurement Diagnostic Equipment program assets. - Rewrote flight job safety training plan and reorganized training program.- Ordered, tracked and dispersed 80,000 gallons of fuel to 646 pieces of support equipment. - Revamped the Test Measurement Diagnostic Equipment program. Oversaw 84 items, enabled accurate equipment calibration tracking, accountability and decreased test equipment calibration and repair time.

Fort Irwin, Ca

Planned, organized, and directed scheduled and unscheduled maintenance of ground support equipment in a field training environment. Inspected, troubleshot and repaired equipment ensure proper operation and equipment reliability. Oversaw $125,000 computer account. Managed system upgrades, installation of critical software, and ensured that the most current security software and updates was installed on the computers and networks as required by the DOD (Department of Defense). - Managed 14 mobile support generators. Oversaw inspections, preventive maintenance and repairs of equipment.- Supplied training to personnel on proper equipment operations and safety procedures.- Provided realistic training to 1,300 troops enroute to various area of operations around the world. - Managed the safety and security of 5 buildings and their assets worth $7 million. Ensured all safety codes and security regulations were being meet.- Spearheaded researching and modernization outdated computers, obtained 40 new computers enhancing mission accomplishment and production. - Troubleshot network and computer hardware issues.- Researched and replaced faulty computer hardware. - Worked diligently with communication office to maintain and ensure accurate accountability and tracking for all computers. Performed annual computer account review.

Rota Naval Station, Spain

Performed service inspection, preventive maintenance, and repairs. Utilized technical manuals, schematics and wiring diagrams for maintenance, troubleshooting and repairs, and performed operational test on equipment.- Oversaw and managed a technical manual account of 3000 manuals. Updated manuals, installed revisions, changes, adding and deleting of manuals, and replaced missing pages. Ensured all required manuals was on hand for equipment and aircraft maintenance. Briefed all updates and changes to maintenance personnel. - Tracked and coordinated inspection and maintenance requirements for 172 items in 7 operating locations.

Barksdale Afb, La

Performed service inspection, preventive maintenance, and repairs. Utilized technical manuals, schematics and wiring diagrams for maintenance, troubleshooting and repairs, and performed operational test on equipment.- Repaired electronic/electric circuitry, control devices, governors and hydraulically driven equipment using test equipment and hand tools- Operated, inspected, serviced, troubleshot and tested Aerospace Ground Equipment to locate defects and determine serviceability- Recorded pertinent data on equipment maintenance collection forms, dispatch forms and entered data into computer based programs, such as GO-81 or CAMS

Master'S Degree, Cyber Security Management And Policy

Bachelor Of Science - Professional Aeronautics, Professional Aeronautics

Graduated with a Bachelor of Science in Professional Aeronautics with a dual specialization in Aviation Safety and Management.

Associate Of Applied Science, Aerospace Ground Equipment Technology

Received associate degree in my career field in the US Air Force. Performed inspection, troubleshooting and repair, managed maintenance.