Air Force veteran with an active Top Secret Security Clearance with SCI. Consistently achieving measurable results while leading teams of multiple personnel in a dynamic customer service orient environment working with Secure Internet Protocol Routing (SIPR), Non-secure Internet Protocol Routing (NIPR) and Socrates networks. Displayed a comprehensive background in data management, asset management, change management, and oral communication. A Change Management Specialist that also preformed Asset Manager, Socrates Asset Manager duties within the USASOC G6 Change Management division and under various Special Operations Forces Information Technology Enterprise Contract (SITEC) contracts. Provided support to Information Technology (IT) users and network operations by maintaining systems and network infrastructure assets. Provided the end user with common device support, configuration, change, license, and asset management. Trained personnel along with asset training. Reviewed and maintained Remedy/Configuration Management Database (CMDB) informational hardware and software data sharing platform. Managed on premises systems while also providing training and support to IT user and Information Management Officers (IMO) ensuring proper security for use of IT assets.
Listed skills include Military, Security Clearance, Training, Microsoft Office, and 41 others.