In the fintech industry, I am an Officer at areeba, a leading payment technology company in the Middle East and Africa. I work in the merchant operations department, where I handle a variety of tasks related to fintech acquiring operations, such as merchant boarding, transaction processing, reconciliation, reporting, and compliance.With a Bachelor of Business Administration from Université La Sagesse, I have a solid foundation in management and business. I completed two internships, one at areeba and one at Four Points by Sheraton, where I gained valuable experience in training, performance management, and strategic thinking. I am passionate about learning new skills and technologies, and I aspire to grow professionally in the fintech industry. I apply my active listening, interpersonal, and organizational skills to communicate effectively with internal and external stakeholders, resolve issues promptly, and ensure quality service delivery.