Rawad Malaeb Email & Phone Number

Glen Allen, Virginia, United States

Managed and updated physical and digital patient and guarantor account information to keep records accurate and current.Released drug screen results, and DOT (Department of Transportation) physicals to the authorized entities.Reviewed DOT physical forms and the pricing codes.Received and submitted payments, updated account information and provided medical record information to patients, carriers, and other authorized parties.Investigated irregularities in customer accounts which required additional research.

Glen Allen, Virginia, United States

Reviewing status of accounts for patients.Conducting outreach to employers, insurance companies, third party administrators, and patients to determine current status of claims and steps necessary to fulfill reimbursement.Working with occupational health department to ensure information gathered in collections process is properly updated.Achieved performance goals on consistent basis.Analyzed account histories, monitored payments, reconciled discrepancies and updated customer information in the database.

Beirut, Lebanon

Handled communication with the public, media, and the campaign team.Created social media content across multiple platforms according to content calendars.Collaborated with journalism and marketing teams to compile information and align campaign messaging.Collaborated with team to promote, plan and organize communication materials.Developed and maintained media relations strategies to increase public awareness of the campaign activities.

Beirut, Beirut Governorate, Lebanon

Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.Developed and implemented successful social media campaigns to support company objectives.Researched industry trends and competitors' activities to develop new ideas for content creation.Participated in brainstorming sessions with other professionals to generate innovative ideas.Developed and implemented digital marketing strategies to drive website traffic and improve conversions.

‘Alayh, Mount Lebanon, Lebanon

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.Coordinated training activities for employees to ensure compliance with company policies and procedures.Maintained relationships with vendors to obtain the best pricing on supplies and materials.Monitored financial performance and identified areas for improvement in cost savings and revenue generation.

‘Alayh, Mount Lebanon, Lebanon

Raised brand awareness through consistent marketing efforts.Developed innovative marketing and PR strategies.Produced and distributed internal and external communications.Planned and managed program development.

Master Of Science - Ms, Marketing

Bachelor'S Degree, Public Relations/Image Management