Rawan Alfandi Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

Abu Dhabi, United Arab Emirates

 Receptionist - 07/2021 to 03/2022NovaDent Center, Abu Dhabi.Key Responsibilities in summary:• Greeting patients as they arrive and answering the phones.• Scheduling and canceling patient appointments.• Dental Charting and Treatment Planning.• Completing and filing insurance forms and dental billing records.• Managing office inventory and supplies.• Communicating with dental supply vendors.• Handling test results including x-rays.• Keep updated records of office expenses and costs• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing• Provide basic and accurate information in-person and via phone/email• Receive, sort and distribute daily mail/deliveries• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

United Arab Emirates

 Coordinator - 02/2019 to 03/2020Tomouh Advertising, Exhibition & Conferences Organizing. Abu Dhabi.Key Responsibilities in summary:• Conducting research to analyze customers’ behavior (e.g. purchasing habits, trends, and preferences)• Designing and implementing marketing campaigns• Support the marketing department's initiatives with the planning, executing, and tracking of marketing programs such as email, event, social media, or content marketing• Independently coordinate marketing and community events, including overseeing logistics, managing registrations, coordinating with vendors, creating itineraries, and ordering marketing collateral• Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management• Assist with developing and managing content and social media marketing programs, including blogs and public relations efforts• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness.

Bachelor'S Degree, Engineering/Industrial Management

Nano Degree, Agile Software Developer Techup Nanodegree Program