Understanding Customer Needs: Collaborate with the sales team to understand the customer's requirements and challenges.Product Knowledge: Develop a deep understanding of the company's products and services, especially the fingerprint software programming, surveillance cameras, Access Control, Alarm Systems, Smart Home, and PBX systems.Solution Pitching: Pitch solutions to potential customers, clearly explaining the features and benefits of the company's products or… Show more Understanding Customer Needs: Collaborate with the sales team to understand the customer's requirements and challenges.Product Knowledge: Develop a deep understanding of the company's products and services, especially the fingerprint software programming, surveillance cameras, Access Control, Alarm Systems, Smart Home, and PBX systems.Solution Pitching: Pitch solutions to potential customers, clearly explaining the features and benefits of the company's products or services.Technical Presentations: Assist sales executives during technical presentations, providing insights and addressing technical queries from clients.Cost Estimation: Prepare accurate cost estimates for the proposed solutions, ensuring that they align with the client's budget constraints.Technical Proposals: Develop detailed technical proposals that outline how the proposed solution meets the client's specific requirements and addresses their challenges.Client Interaction: Engage with clients to gather feedback and understand any technical concerns they may have, addressing these concerns proactively.Customization: Collaborate with the technical team to customize solutions based on client needs, ensuring that the proposed system aligns with the client's operational requirements.Competitor Analysis: Stay updated on industry trends and competitor offerings to provide valuable insights during customer interactions.Documentation : Maintain accurate and up-to-date documentation of technical specifications, proposals, and other relevant materials.Training : Provide training and support to the sales team, enabling them to effectively communicate technical details to clients.Feedback Loop : Establish a feedback loop between the sales and technical teams to continuously improve the alignment of proposed solutions with customer needs.Post-Sales Support : Provide support during the implementation phase, ensuring a smooth transition from sales to the technical implementation team. Show less

Offer necessary technical support within the specified scope requested for completion.Camera Troubleshooting: Deal with and troubleshoot various types of cameras, including IP, AHD, and Analog, addressing technical issues in DVR and NVR devices.Time Attendance System Management: Control and monitor the Time Attendance Management System connected to TCP/IP protocols, resolving any software-related technical issues.Access Control Management: Manage Access Control systems, including… Show more Offer necessary technical support within the specified scope requested for completion.Camera Troubleshooting: Deal with and troubleshoot various types of cameras, including IP, AHD, and Analog, addressing technical issues in DVR and NVR devices.Time Attendance System Management: Control and monitor the Time Attendance Management System connected to TCP/IP protocols, resolving any software-related technical issues.Access Control Management: Manage Access Control systems, including connection with push buttons and electrical locks.Commissioning: Commission cameras and fingerprint equipment, ensuring proper setup and functionality.* provide the needed technical support upon the scope requested to be completed .*Dealing and troubleshooting of majority types of cameras such like (Ip,AHD,Analog) and fixing any technical issues in (DVR,NVR)devices.*controlling and monitoring the Time attendance management system which is connected to the TCP/IP protocols and fixing any software technical issues.*Managing the Access conrtol,connection with push bottom and electrical looks.*Commissioning of cameras and fingerprint equipment. Show less