As a Partner Support Specialist at Tabby, I focus on:•Cultivating Relationships: Building and maintaining strong partnerships by addressing needs and resolving issues efficiently.•Providing Expert Support: Offering comprehensive assistance and troubleshooting to ensure seamless partner experiences.•Facilitating Onboarding: Leading the onboarding process and delivering training to help partners fully utilize Tabby's platform.•Monitoring Performance: Analyzing partner performance… Show more As a Partner Support Specialist at Tabby, I focus on:•Cultivating Relationships: Building and maintaining strong partnerships by addressing needs and resolving issues efficiently.•Providing Expert Support: Offering comprehensive assistance and troubleshooting to ensure seamless partner experiences.•Facilitating Onboarding: Leading the onboarding process and delivering training to help partners fully utilize Tabby's platform.•Monitoring Performance: Analyzing partner performance metrics to identify opportunities for improvement and drive success.•Collecting Feedback: Gathering and utilizing partner feedback to enhance product offerings and improve satisfaction.•Collaborating Cross-Functionally: Working with sales, product, and support teams to ensure integrated and effective partner support.•Passionate about fostering successful partnerships and driving mutual growth. Show less

As a Customer Service Representative at Tabby, my role involves:•Customer Support: Providing timely and effective assistance to customers, addressing inquiries, and resolving issues related to our services.•Problem Solving: Identifying customer concerns and offering solutions to ensure a smooth and satisfactory experience.•Product Knowledge: Maintaining up-to-date knowledge of Tabby's products and services to provide accurate information and support.•Communication: Engaging… Show more As a Customer Service Representative at Tabby, my role involves:•Customer Support: Providing timely and effective assistance to customers, addressing inquiries, and resolving issues related to our services.•Problem Solving: Identifying customer concerns and offering solutions to ensure a smooth and satisfactory experience.•Product Knowledge: Maintaining up-to-date knowledge of Tabby's products and services to provide accurate information and support.•Communication: Engaging with customers through various channels, including phone, email, and chat, with clear and professional communication.•Feedback Collection: Gathering customer feedback to help improve service quality and contribute to product development.•Collaboration: Working closely with other teams to resolve complex issues and enhance the overall customer experience.Dedicated to delivering exceptional service and enhancing customer satisfaction at Tabby. Show less

•validating and entering data to clients' systems. •Accurately report needed information of an order into the client-supplied application following the given project specifications.•Validating data and categorizing them into the right category.• Reports all challenges or technical issues encountered with client-supplied applications to immediate superior.

•Associating Air Arabia Passengers on tickets reservations•Manage recurring travel issues, complains,or refunds•Working on Fresh Desk to raise requests, inquiries and complains •Providing Passengers with all flights details and terms and conditions of Air Arabia reservation process•Achieving RVN by offering on hold ticket reservations•Assisting Passengers with any general inquiries related to the Ancillaries, T&C , Payment methods, Airport Services, Refund and non Refund… Show more •Associating Air Arabia Passengers on tickets reservations•Manage recurring travel issues, complains,or refunds•Working on Fresh Desk to raise requests, inquiries and complains •Providing Passengers with all flights details and terms and conditions of Air Arabia reservation process•Achieving RVN by offering on hold ticket reservations•Assisting Passengers with any general inquiries related to the Ancillaries, T&C , Payment methods, Airport Services, Refund and non Refund, Baggages allowances and etc .. Show less

•Help teacher prepare lesson plans.•Track student attendance and class schedules.•Work with smaller groups of students for remedial teaching or reinforcing the learning process.•Assist students who have any lack of information or face any difficulty in studying German .•Correcting all the exams and quizess •Work on coligo website to upload exams grads or to upload any announcements.

•Handling Vodafone customers complains and inquiries and communicating with the concerned parties to solve the customers' problems.•Achieving the required KPIs in terms of Quality, AHT, Conformance and Adherence in order to maintain the Customer satisfaction and work flow stability.