Manager Strategic Partnerships
CurrentGulf bank-KuwaitPosition: Key Merchant and Alliances ManagerDept: Merchant Acquiring & PaymentsDates: 2016 Feb-Current Key Responsibilities:• Developed and built new business relationships with large corporates to understand and cultivate merchant acquiring, Digital Payment Solutions, Financing Services and Dynamic Currency Conversion (DCC).• End to end ownership and process management in enhancing, launching and executing new and existing programs through the management of a sales team, marketing campaigns and reporting (Dine in and Discount program.) • Develop and in-depth knowledge of Gulf Bank’s full payment solutions such as POS, PGW, Financing Services, and DCC in order to support existing clients and manage new business, renewal and up sell opportunities for the company’s Capital Markets.• Executed and launched click-to-pay feature on MPGS Click-to-pay and DCC.• Robust capability in negotiating mutually beneficial sign-ups and providing need-based solutions.• Researched customer trends, and identified business opportunities both through networking and through industry tools. . Identifying merchants based on the value proposition to launch mutually beneficial campaigns by analyzing ROI’s Key Achievements:• Launched and executed the first Easy Pay feature in Kuwait.• Launched and executed first DCC (Dynamic Currency Conversion) in Kuwait.• Creating SoftPOS solution for the bank.• Established a strong network in Kuwait market by facilitating direct and ongoing interactions with CXO-level personnel.• Developed the departments policies and procedure.
