Rawan Atef Email & Phone Number

Cairo, Egypt

Cairo, Egypt

• Introduce and market the brand’s products to walk-in customers.• Respond to customers’ requests and inquiries.• Responsible of handling customers and collecting their orders in a timely manner.• Process and handle all cash transactions.

Cairo, Egypt

Top Achiever for 4 months in a row.• Resolve customer complaints with efficiency.• Identify and assess customers' needs to achieve satisfaction and maintain service expectations.• Manage incoming calls & customer service inquiries.• Build sustainable trust with customers through interactive communication.• Assist customers with basic broadband setups and checks.• Follow up with customers and go the extra mile to ensure high customer experience.• Providing feedback on… Show more Top Achiever for 4 months in a row.• Resolve customer complaints with efficiency.• Identify and assess customers' needs to achieve satisfaction and maintain service expectations.• Manage incoming calls & customer service inquiries.• Build sustainable trust with customers through interactive communication.• Assist customers with basic broadband setups and checks.• Follow up with customers and go the extra mile to ensure high customer experience.• Providing feedback on the efficiency of the customer service process.• Ensure customer satisfaction and provide professional customer support Show less