Ryan W. Email & Phone Number

Emea

As a Technical Project Manager (TPM) at Vantage, I am dedicated to establishing and maintaining strong customer relationships, ensuring their needs are met while coordinating across various departments. My role involves being the primary point of contact for a core set of customers, facilitating smooth communication and support across all Vantage operations.On a daily basis, I build and sustain relationships with customers, handling day-to-day activities and requests. This includes overseeing project support, construction reviews, data module fit-outs, customer onboarding, audits, operational support, performance reporting, and more. I collaborate closely with the Sales, Construction, and Operations teams to develop tailored solutions that enhance customer satisfaction and loyalty.In my role, I work hand-in-hand with Vantage delivery teams, supporting them with immediate development needs and future customer-related activities. I ensure that all project deliverables align with customer requirements and that permit regulations are adhered to. I take charge of assessing any customer-requested changes, evaluating their impact on costs and schedules, and securing necessary approvals.I meticulously track and manage these changes, ensuring they are recorded, approved, and progressed efficiently. My role also involves regularly engaging with customers through scheduled meetings—both remote and in-person—to provide updates and insights on their project requests.In addition to customer management, I support and represent Vantage in various capacities, including conducting site tours, responding to inquiries, and providing evidence when needed. I contribute to the continuous improvement of our delivery processes by developing documentation, process flow charts, and enhancing tools. Furthermore, I train and support delivery teams to ensure they fully understand and meet customer expectations and requirements.

London, England, United Kingdom

Key responsibilities include:• Identifying, scoping, planning, organizing, managing, and executing complex projects across multiple cross-functional organizations and stakeholders. • Partnering with our technical program managers to ensure the technical delivery remains on track. • Working with our external stakeholders, both onsite and remote. • Running weekly/monthly mechanisms to monitor and report on status of output metrics as well as improvement initiatives. • Ownership of and responsibility for, businesses' performance in several key performance areas relating to the delivery process. • Performing deep data analysis in order to innovate improvement in delivery, quality, and cost metrics. • Planning, directing and co-ordinating activities to manage and implement a programme from initiation to final transition into operational, business-as-usual management. • Functioning well in a highly ambiguous environment in a nascent business.

Eu

Early life Cycle Manger Advanced Tech (ELM AT) Virtual Location Aug 21 – Aug 22. My duties as an early life cycle manager is to provide remote and when required on site project management support for advanced technology project installs, I currently am managing all UK sites (11) this is from BRS1 all the way up to NCL1, this is a mixture of Green field and Brown field sites, these are executing over 34 Technology installs across the 11 sites, I liaise with the sites RMEAM directly and will train a site POC for daily updates, from these updates I will support the site with anything from new tech training or issues with Vendors, this will lead to discussions with vendors on behalf of my customer sites to alleviate the site from the difficulties that can be had. I also must ensure that MSA are in place, track the progress of the install, this is everything from shipping or spares to contractors being on site, this is tracked via the EAM project tracker, I’ll also work hand in hand with the ACES and Operations Project managers. Below Is the main aims of my role in the ELM AT team,• Implementation of Failure Modes and Effects Analysis (FMEA),• Recruitment, training, and skill base evaluation,• Efficient spare parts strategy,• Monitoring of equipment performance and reliability with automated OEE,• Tracking Total Cost of Ownership (TCO),• Ensuring an effective feedback loop to the development teams for continuous improvement.With the ELM team still being new into the world of amazon I have developed a daily and weekly tracker so that I can give any answers on my site on one spread sheet, this is to be adopted by the ELM PMs during the 2022 launches. I am still active in the Amazon Warriors network, I also have been nominated for an excellence in engineering award from projects carried out at STN8 to which I am down to the final 3 of 190+ entries from around the UK. (Final Dec 2)

Milton Keynes, England, United Kingdom

STN8Whilst employed as a SRME at Amazon Sortation I have been involved in the implementation of the Phase 2 launch, I was also responsible for carrying out continual improvements reactive to data fallout. My roles have included:• Managing 40+ contractors on a daily basis across the site• Carried out IOQ processes• Implemented team training• Ensured the building was brought in line with current HSE and Amazon’s Health and Safety policies including working at height, PIT compliance and security.• Mentored 5 other SRME’s new to AmazonInvolved with developing a team of new SRME's and technicians. Later moved to a role involving Contractor Management, SLA control, SLA development and sourcing new suppliers. Managed the VSOP process by tasking out the creation, checking the final documents, testing the written process and publishing to a central register. Worked on continuous improvements throughout the SC by encouraging ''repair and improve'' using the gold, silver, bronze idea to keep costs down, improve repair quality and extend the life of equipment. Projects:E-Stop guard - Site cost saving Circa £5k, now rolled out to 7 UK sites.Anti gravity chute - Still under development, saving predicted to be 500+ Hours per year and 5 external companies have already registered their interest.Dock buffer - Original quote of £87,000 for improvements reduced to £57,000 by changing materials, simplifying the process and using a new vendor to carry out the works. Pending SLA and agreement for on going works which includes a spares package.

Dunstable, England, United Kingdom

LTN4 Whilst employed as a SRME at Amazon Fulfilment I ran a team of 15 consisting of dual tradespersons, electrical engineers, conveyance engineers and Building Maintenance Technicians. My roles included but were not limited to;• Providing supervision to Maintenance Technicians by mentoring and providing guidance and feedback to help them achieve their goals, enhance their individual performance and develop good working relationships.• Developing training plans for direct reports and carried out performance reviews• Developing and delivering preventative maintenance programs. • Installed, maintained and carried out troubleshooting of all FC systems including power distribution, automated material handling equipment, conveyance, packaging machines, labelling machines, HVAC & BMSI systems and all other operational equipment. • Managing daily building maintenance including internal infrastructure changes completed by our own team or contractors within tight budgets and time constraints.• Install, maintain, and troubleshoot many of the following: relay logic, ladder diagrams, controls components, sensors & scanners, motor starters, relays, limit switches, proximity sensors, solenoids, servo drives, frequency inverters, linear drives, sorters and encoders work on PLC's and PLC programs, troubleshoot ladder logic, components (CPU back plains, I/O boards, counters, modules, and devices) and communications modules (Ethernet).• Acting as an ambassador for safety within the team as well as promoting safe working across the site.• Repairing and maintaining Bus Systems for example PROFIBUS and ASI-bus.

Bovington

Lead an advanced engineering team consisting of 20 mechanical engineers responsible for maintaining, upgrading and diagnosing technical issues for 80 specialist vehicle assets owned by the UK Royal Marines, used for global missions. Planned and delivered equipment roll out plans.Managed projects using engineering principles and techniques.

Supported covert international operations at a specialist unit.Maintained and retrofitted vehicles.

Nvq Lv3, Mechanical Engineering, Nvq Lv3

Rm Junior Command Course

Public Services, Nvq Level 2

Peforming Engineering Operations, Nvq Level 2

Level 3 Award Basic Mobile Air Conditioning, Mechanical Engineering, Level 3