Rhagan Williams Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Dallas, Texas, United States

I had the amazing opportunity to help open Barcelona Knox-Henderson in Dallas, Texas. This wonderful task challenged me to train an amazing staff (ranging from career servers to those a bit less experienced) on how to provide the enthusiastic, welcoming and intuitive service that encompasses the Barcelona experience. Our one-of-a-kind opening was successful because of the exemplary service and patience the trainers and I displayed in addition to the enthusiasm we had in teaching the staff a concept that is unlike anything else.

Atlanta, Georgia

Since my hiring in 2014 I have been promoted from Hostess, to Server Assistant, to Server and finally to Banquet Captain. As Banquet Captain I have been responsible for:• Delegating certain tasks to an average of 4 servers during dinner services for large parties• Working directly with event hosts, addresses customer concerns and provides the final bill• Assisting patrons in selecting specialty beverages• Maintaining extensive knowledge on current food and beverage items• Entertaining high profile patrons while maintaining a level of professionalism• Completing daily administrative work such as taking reservations, rolling silverware and greeting customers

Atlanta, Georgia

Last semester, I had the opportunity to consult Georgia’s Own Credit Union on how to increase brand familiarity among millennials and subsequently attract them to their forthcoming Engagement Center in downtown Atlanta. This project allowed me to design and analyze data from focus groups, surveys and experiments. The data accurately evaluated spatial preferences and content that was converted into recommendations that were presented to the company’s Executive Board.