-> Administering and maintaining a vast network of over 500 Linux VPN servers, serving a user base exceeding 1 million individuals, ensuring seamless connectivity and security-> Implemented Ansible automation playbooks that reduced server deployment time by 50% and increased system uptime by 25%.-> Monitoring server and service performance, metrics, and SLAs and take action to correct issues using our internal tools and techniques-> Using tools like Grafana for enhancement in error logging and monitoring.-> Develop automation scripts using Python/Bash for infrastructure stability, and for error monitoring-> Analyzing incoming incidents from third-party providers, internal alerts/systems, and other sources, fix or escalate as necessary-> Performing root-cause analysis on reported issues and incidents and utilize our internal tooling to resolve them when possible-> Maintaining effective coordination with Data Centers, liaising with them to address various server-related issues and maintain optimal server performance and reliability.-> Implementing and managing version control for codebases using Github, facilitating collaboration among team members, ensuring code integrity and version tracking, and enabling efficient code review and deployment workflow-> Proficient in configuring and managing Squid proxy server and HAProxy load balancer for optimizing network traffic, enhancing security, and ensuring high availability of services.-> Involved in daily incident management and resolved the day to day problems raised by users and incidents which are logged by Event Monitoring System

- Overseeing a massive network of 500+ Linux VPN servers with over 1 million users, ensuring seamless and secure connectivity for all.- Keeping a close eye on server and service performance, using cutting-edge tools and techniques to swiftly address issues and maintain impeccable SLAs.- Constantly improving and streamlining our processes, finding new ways to optimize and enhance our systems for maximum efficiency.- Harnessing the power of Bash Scripting and Ansible to automate repetitive tasks, freeing up valuable time and resources for more important work.- Handling incoming incidents with lightning-fast speed, utilizing top-notch problem-solving skills to resolve issues in record time.- Delving deep into root causes of reported issues and incidents, leveraging advanced internal tooling to solve problems and prevent future occurrences.- Proactively analyzing metrics to stay one step ahead of potential issues, nipping problems in the bud before they escalate into full-blown outages.- Collaborating closely with Data Centers to resolve any and all server issues, ensuring smooth and uninterrupted service for our users.