Ray Balcom Email & Phone Number

United States

Florida, United States

Underwriting Team Leader- WC Specialty Programs

Bradenton, Florida

• Manages the Underwriting and servicing of select group of PEO’s and Staffing Companies ($70M + premium) to achieve the growth and profit objectives of the company
• Works closely with partner agents and client staff to achieve business profitability and production goals
• Responsible for maintaining both external and internal compliance
• Manages the UW workflow to achieve efficiencies and provide superior customer service
• Manages the underwriting, pricing and structure for assigned or referred accounts
• Assess and determine risk acceptability based on the insureds Large Deductible Program or Guarantee Cost Program

Tampa/St. Petersburg, Florida Area

• PEO Health & Benefits Underwriter prior to leading PEO WC transition to St. Petersburg
• Responsible for the transition of PEO WC Underwriting from Rochester, NY to the St. Petersburg, FL office in late 2012
• Assisted in the development of the company’s WC appetite
• Assisted in the development of a paperless UW process
• Develop and implement numerous departmental procedures
• Ensure profitability and protect the overall book of business

Largo, Florida

• Serve as an advocate for Florida’s insurance and financial service consumers
• Facilitates resolution of disputes in accordance with the terms of the policy/contract, Florida statutes, Florida Administrative Code and Departmental policies and procedures
• Communicate with regulated entities concerning insurance matters relating to complex personal and commercial lines property and casualty and life insurance matters
• Continually monitors and reviews pending Service Requests to ensure complete and timely resolutions
• Perform Consumer Outreach Programs by composing and making speeches to various civic and business organizations
• Serve as a member of the Division of Consumer Services first responders team in the event of a natural disaster

Sarasota, Florida Area

• Review and analyze new business and renewals to ensure compliance with established underwriting guidelines
• Order and analyze loss control reports on existing or potential insureds
• Process endorsements based on agent request or risk review
• Build and maintain relationships with appointed agents and expand profitable book of business
• Meet with agent in charge to establish agency commitments and review agency performance
• Research and resolve outstanding audit disputes

Sarasota, Florida

• Scheduled and conducted work site inspections and accident investigations
• Advised insureds on the results of inspections through verbal and written reports
• Served as informational resource for insureds and agents
• Successfully worked alongside insureds and agents to implement recommendations
• Assisted in the formulation of safety and drug free programs.

Bradenton, Florida

• Regional Sales Representative for Meridian Professional Employer Services
• Client Service Manager for HR Logic
• Payroll Representative for Staff Leasing