Vice President Of Business Development
CurrentResponsible for working directly with customers in providing dedicated support of their initiatives within the Cardinal Messenger network. Manage all communication to and from the customer on a daily basis. Work as intermediary for communication between customer and their operations teams and the Cardinal Messenger network. Available to the customer 24 hours a day, seven days a week. Communicate/dispatch all pickups to the applicable Cardinal Messenger agents. Communicate/dispatch all brokerage and deliveries to the applicable Cardinal Messenger agents in my network. Complete the final quote and generate the sell rate/applicable margin. I work with my operations team to confirm shipment status with all Cardinal Messenger locations assuring that all shipment milestones are being met within the amount of time required to make the stated transit commitment. Documentation/Reporting - I properly handle pre-alerts to the customer for all shipments. Send all required customer reports, business reviews, or documentation to the customer based upon the SOP requirements. Complete all quote forms if applicable in a timely fashion in accordance with customer requirements. I assure all invoicing is organized per SOP requirements and that all invoicing requirements are met prior to the submission of the invoices to the customer. Assure that consistent communication occurs with the customer payables team to address any issues and avoid any delays in processing. Manage the customer generated payables report and address issues immediately.
