Ray Behan Email & Phone Number

Dublin

- Responsible for all day-to-day ramp activities including aircraft loading, fueling, marshaling, push back, health and safety and customer experience.- Allocation of ramp related tasks for up to 120 members of the Ground operations team.- Work with Senior management and peers to continuously improve all aspects of ground operations, including on time performance (OTP) of all aircraft, health and safety issues, and customer experience. Duty Station Manager panel 2013.- Proven… Show more - Responsible for all day-to-day ramp activities including aircraft loading, fueling, marshaling, push back, health and safety and customer experience.- Allocation of ramp related tasks for up to 120 members of the Ground operations team.- Work with Senior management and peers to continuously improve all aspects of ground operations, including on time performance (OTP) of all aircraft, health and safety issues, and customer experience. Duty Station Manager panel 2013.- Proven project experience within AerLingus including the roll-out of an automated resource optimization system (Inform GroundStar) and a Fleet management system (Proveo). Inform GroundStar.Responsibilities: - building of all engagement standards for the system to work efficiently.- analysing the system and making recommendations for better optimisation of resources.- forward planning and highlighting resource shortfalls.- training of all 20+ HCC Realtime Allocators.- training of all ground staff in the use of the portable devices to interact with the system- UAT ( user acceptance testing )Proveo: Fleet Management and maintenance scheduling. Responsibilities:- I am currently the Administrator of the Proveo System.- liaise between AerLingus IT and Proveo IT.- build and maintain system database- liaise with Training Unit to keep all resource qualifications up to date.- supply key fobs to resources with qualifications to operate units.- liaise with GSE Unit in relation to failed units and system issues.- keep AerLingus airport map up to date.- constant monitoring of notifications and resolving any issues.- regular audits of all units.- recommend improvements of the system to AerLingus and Proveo Management Show less

Dublin

- G.S.E. Unit Team Member responsible for maintaining a fleet of over 250 vehicles to the highest standards, and ensuring they are fully fueled and fit for purpose at all times.- Responsible for all ramp, cabin(catering) and baggage hall activities.- Responsible for ensuring all passenger baggage and equipment are delivered as efficiently as possible- Full compliance of all Aer Lingus health and safety operational procedures

Ipswich, United Kingdom

- Responsibility for all bar and restaurant activities, including purchasing, inventory control, accounting transactions, recruitment and staff training.- Event planning such as corporate events and weddings.- Ensure resort is in full compliance with all health and safety regulations.- Provide a service that consistently exceeds customer expectations.- St John's Ambulance First Aid Course in the work placeProjects: The building of a large function room and rebuilding of… Show more - Responsibility for all bar and restaurant activities, including purchasing, inventory control, accounting transactions, recruitment and staff training.- Event planning such as corporate events and weddings.- Ensure resort is in full compliance with all health and safety regulations.- Provide a service that consistently exceeds customer expectations.- St John's Ambulance First Aid Course in the work placeProjects: The building of a large function room and rebuilding of swimming pool. Show less

Management Level Certificate, Business Administration And Management, General

High School, Leaving Certificate