Ray Behan

Ray Behan Email and Phone Number

Ground Operations Supervisor at Aer Lingus @ Aer Lingus
dublin, dublin, ireland
Ray Behan's Location
Greater Dublin, Ireland
Ray Behan's Contact Details

Ray Behan work email

Ray Behan personal email

n/a
About Ray Behan

A self driven manager with a vast knowledge of people, operations, and project management within the airline and hospitality industries. Accustomed to ensuring that a high level of customer service is achieved through the ongoing management, evaluation and development of team personnel in line with appropriate procedures and business requirements.

Ray Behan's Current Company Details
Aer Lingus

Aer Lingus

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Ground Operations Supervisor at Aer Lingus
dublin, dublin, ireland
Website:
aerlingus.com
Employees:
2417
Ray Behan Work Experience Details
  • Aer Lingus
    Ground Operations Ramp Supervisor
    Aer Lingus Sep 2010 - Present
    Dublin
    - Responsible for all day-to-day ramp activities including aircraft loading, fueling, marshaling, push back, health and safety and customer experience.- Allocation of ramp related tasks for up to 120 members of the Ground operations team.- Work with Senior management and peers to continuously improve all aspects of ground operations, including on time performance (OTP) of all aircraft, health and safety issues, and customer experience. Duty Station Manager panel 2013.- Proven… Show more - Responsible for all day-to-day ramp activities including aircraft loading, fueling, marshaling, push back, health and safety and customer experience.- Allocation of ramp related tasks for up to 120 members of the Ground operations team.- Work with Senior management and peers to continuously improve all aspects of ground operations, including on time performance (OTP) of all aircraft, health and safety issues, and customer experience. Duty Station Manager panel 2013.- Proven project experience within AerLingus including the roll-out of an automated resource optimization system (Inform GroundStar) and a Fleet management system (Proveo). Inform GroundStar.Responsibilities: - building of all engagement standards for the system to work efficiently.- analysing the system and making recommendations for better optimisation of resources.- forward planning and highlighting resource shortfalls.- training of all 20+ HCC Realtime Allocators.- training of all ground staff in the use of the portable devices to interact with the system- UAT ( user acceptance testing )Proveo: Fleet Management and maintenance scheduling. Responsibilities:- I am currently the Administrator of the Proveo System.- liaise between AerLingus IT and Proveo IT.- build and maintain system database- liaise with Training Unit to keep all resource qualifications up to date.- supply key fobs to resources with qualifications to operate units.- liaise with GSE Unit in relation to failed units and system issues.- keep AerLingus airport map up to date.- constant monitoring of notifications and resolving any issues.- regular audits of all units.- recommend improvements of the system to AerLingus and Proveo Management Show less
  • Aer Lingus
    Ground Operations Team Member
    Aer Lingus Mar 2006 - Sep 2010
    Dublin
    - G.S.E. Unit Team Member responsible for maintaining a fleet of over 250 vehicles to the highest standards, and ensuring they are fully fueled and fit for purpose at all times.- Responsible for all ramp, cabin(catering) and baggage hall activities.- Responsible for ensuring all passenger baggage and equipment are delivered as efficiently as possible- Full compliance of all Aer Lingus health and safety operational procedures
  • Alnesbourne Priory, Golf And Country Club
    Resort Manager
    Alnesbourne Priory, Golf And Country Club Jan 1994 - Jan 2006
    Ipswich, United Kingdom
    - Responsibility for all bar and restaurant activities, including purchasing, inventory control, accounting transactions, recruitment and staff training.- Event planning such as corporate events and weddings.- Ensure resort is in full compliance with all health and safety regulations.- Provide a service that consistently exceeds customer expectations.- St John's Ambulance First Aid Course in the work placeProjects: The building of a large function room and rebuilding of… Show more - Responsibility for all bar and restaurant activities, including purchasing, inventory control, accounting transactions, recruitment and staff training.- Event planning such as corporate events and weddings.- Ensure resort is in full compliance with all health and safety regulations.- Provide a service that consistently exceeds customer expectations.- St John's Ambulance First Aid Course in the work placeProjects: The building of a large function room and rebuilding of swimming pool. Show less

Ray Behan Skills

Operations Management Project Planning Project Management Supervisory Skills User Acceptance Testing General Management Customer Experience Team Leadership

Ray Behan Education Details

  • Oxford Cambridge And Rsa
    Oxford Cambridge And Rsa
    Business Administration And Management, General
  • St Pauls College
    St Pauls College
    Leaving Certificate

Frequently Asked Questions about Ray Behan

What company does Ray Behan work for?

Ray Behan works for Aer Lingus

What is Ray Behan's role at the current company?

Ray Behan's current role is Ground Operations Supervisor at Aer Lingus.

What is Ray Behan's email address?

Ray Behan's email address is ra****@****gus.com

What schools did Ray Behan attend?

Ray Behan attended Oxford Cambridge And Rsa, St Pauls College.

What skills is Ray Behan known for?

Ray Behan has skills like Operations Management, Project Planning, Project Management, Supervisory Skills, User Acceptance Testing, General Management, Customer Experience, Team Leadership.

Who are Ray Behan's colleagues?

Ray Behan's colleagues are Josh Ryan, Eamon Madden, Helen Branagan, Simon Munro, Katie Cahill, Balázs D. Sparing Araes, Declan Smith.

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