Ray Behgam Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

• Resolve IT issues of the clients.• Recommend Network and server hardware as well as software. • Implement the recommended strategies for the clients of CRG.• Recommend and implement backup and recovery for the client.• Do whatever is necessary to help and keep the clients systems running.

* Maintained the servers, Network equipment.* Made sure the VPN tunnels between the branch offices and the corporate stay up. * Troubleshot the network, servers, networked printers, PCs and resolved the issues.* Answered the Helpdesk calls and resolved users’ problems.* Resolved the problems with Symbol/Motorola handheld computers.* Programmed Firewalls such as PIX, ASA, Watchguard, D-Link.* Setup servers and installed windows server operating systems.

Same as Custom Food Group.Petros IT was the IT outsourcing Contractor.

• Responsible for the entire network to include 1400 computers and 52 Servers in 10 buildings.• Planned, installed, and configured network equipment.• Monitored, troubleshot, and enhanced network and server performance. • Installed and configured servers and programs, administered user accounts, rights and permissions, backup and restore. Responsible for disaster recovery. • Managed and supported workstations remotely using Altiris Vision and VNC.• Worked with Assistant Network Administrator and a number of technicians, all services were mission critical. On call 24 x 7.• Installed, configured and maintained Student Administration Database (SASI).• Purchased computers, network equipment, hardware, software and licenses.• Managed Vendors and was liaison between the district and the outside vendors/consultants. • Supported Point of Sale servers, terminals, and programs district-wide.• Managed District-wide IT projects. • Completed the WAN project by upgrading the network from ThinNet LAN’s to Ethernet WAN.• Developed and implemented TCP/IP scheme for the district’s V-LAN project.• Managed the Y2K project completed June 18, 1999. Three technicians on this team.• Planned and implemented district-wide transition from SASI III (DOS based database in Novell environment) to SASIxp (Cross platform in Windows NT environment).• Trained the staff and wrote customized “How to instructions”.• Migrated 12 Novell servers in the School District to 12 Windows NT servers, built 30 computers, and upgraded 800 client workstations. Project took from June 7th – August 10th, 1997. Project team consisted of a student Intern from Friends University and me.

Master Of Science (Ms), Management Information Systems, General

Bachelor Of Applied Science (Basc), Computer And Information Sciences And Support Services