Responsible for the areas of SAP Basis, SAP Security, Database Administration, IT Security, Windows Servers, UNIX Server, Backups, and StorageResponsible for managing the relationship with HP, the hosting partner for all major systemsResponsible for all systems running at the Owens-Illinois datacenter and hosted at AT&TResponsible for managing a budget of $26.2MResponsible for combined upgrade and Unicode conversion of a 4.6C system to ECC 6.0Accountable for the virtualization of most of our serversAccountable for the strategy in the areas being managedWorked with the business and process teams on the SAP go-live in Brazil, Colombia, Ecuador, Argentina, and PeruResponsible for troubleshooting SAP issues including issues with third party software in Latin AmericaResponsible for architecture decisions with the SAP systemsResponsible for SAP upgrade discussions with Europe Worked with all regions to rationalize all SQL Server and Oracle licensesResponsible for the yearly license audit with SAPResponsible for performance tuning and troubleshooting of SAP SystemsResponsible for the evaluation of the SAP EarlyWatch reportsResponsible for support package implementations and upgrades on all SAP systemsResponsible for Oracle and SQL Server patches and upgrades for all systemsWorking with IT Controls manager on SAP GRC strategy and implementation planResponsible for SAP, Oracle, SQL Server, AD, UNIX, and Windows Server roadmapsResponsible for reporting and discussing all Severity 1 and 2 incidents to upper managementDeveloped individual development plans for struggling team membersScheduled and conducted employee performance reviews.Managed outsourced resource in the areas of SAP Basis and SAP SecurityResponsible for disaster recovery testing of all major systems in the HP datacenter Member of the change advisory boardContinued mentoring and training of the SAP Basis resourcesTechnical lead for all SAP Infrastructure activity

Responsible for coaching and mentoring the members of the Basis TeamWorked with the business and process teams on the SAP implementation in CanadaWorked with the global team to review the architecture for all SAP instancesTrained process teams and developers on the use of Rev-TracResponsible for all Basis configuration on the SAP global systemsResponsible for setup and configuration of Rev TracImplementation of ECC 6.0 Ehp 4, SCM 7.0, and PI 7.1Responsible for support package application on the BI and Enterprise Portal systemsResponsible for performance tuning of SAP systemsResponsible for troubleshooting of all SAP systems, including printers, batch jobs, transport moves, etc.Worked with HP on migrating SAP systems to the SAP JavaWorked with Accenture, HP, and SAP on SAP landscape optionsPassed ITIL v3 Foundations exam

Responsible for coming up with architecture for a global landscape. Led the team that finished the implementation of ECC 6.0 on Windows and SQL Server on the Brazil instance.Worked with the functional teams on the consolidation of the Mexico SAP instance into the existing ECC 6.0 instance.Founding member of the SAP Competency Center that included technical as well as functional team members.Created the policy for stack application on the various SAP landscapesAssisted SAP in the Migration of Tyson Instance to include the initial Catch Weight ModulePart of team that designed the architecture for SAP landscapes for R/3, BI, CRM, SRM, PI, MDM, GTS, and HRDesigned client strategy for SAP landscapes for R/3, BI, CRM, SRM, PI, MDM, GTS, and HR Led the team that performed the Unicode conversion on the ECC 6.0 and HR systemsLed the team that upgraded from ERP 2004 to ECC 6.0Led the team that installed the SAP ERP 2004 with catch weight solution on sandbox, development, QA, and production systems.Responsible for the operating and capital budgets that exceeded $1.2MLed upgrade of HR system from version 4.6B to Enterprise. The HR group requested that I be the single point of contact for them to Information Systems.Scheduled and conducted employee performance reviews.Led the team that installed BI and SRM products on sandbox, development, QA, and production systems.Led the team that installed SAP Solution Manager. Led the team that installed the CRM product on sandbox, development, and QA systems.Responsible for coaching and mentoring the members of the Basis Team.Led project of upgrading hardware for the HR environment. Responsible for coordination of all teams within IT. Led team effort of coming up with standards in the Basis, DBA, and Systems areas.Led the first efforts of SAP change control that eventually became the Change Management team.Conducted interviews and hired new team members.