Ray, Cf Chao Email and Phone Number

to supervise and co-ordinate the entire front of house team, ensures delivering a customer experience that’s unlike any other and that service runs smoothly daily, also be involved in recruiting team, training and carrying out administrative tasks.

In charge of retail operation and client experience for Hong Kong and Macau marketsReported directly to Vice President of the Group in TaiwanOversaw 9 Apple Premium Reseller retail store operations Achieved sales objectives set with VP and constantly reviewed the results to adapt to challenges in a fast-moving retail environmentReviewed the network and planned for store openings including location selection, rental negotiation, store planning and staff recruitmentDeveloped the pricing strategy of products and services to have competitive commercial terms and conduct competitors’ analysisReviewed staff performance and provided training for sales and technical team to provide solutions to end-users and corporate customers

Oversaw all aspects of the retail business and store operationsProvided direction and inputs on retail and product training strategies for continuous enhancement of sales competencies, product knowledge of workforce and client service excellenceIn charge technical team for achieving exceptional results and driving individual staff performanceKept good contact with top clients and provide exclusive service

Coded the programming for software and executed code builds to test and production environments Developed and deployed computer applications