A strategic customer management specialist and commercial leader with a proven track record in growing and transforming businesses, teams and people. Over 30 years experience in blue chip and SME commercial operations, providing a blend of corporate structure and best practice along with hands on entrepreneurialism. Energetic, pragmatic and combines common sense with a strong people ethic to motivate and inspire customers and stakeholders to deliver on commercial commitments.- Proven Leadership, General Management, & Project Management Skills- Sales, Customer Management and Business Development expertise.- Wide sector experience built on a background in FMCG Grocery Food Retailing, with diversification into Legal, Banking & Healthcare- Experience in major blue chip organisations with HJ Heinz, United Biscuits, KP Snacks and Dairy Crest Foods having dealt with all the major retailers, wholesalers and B2B.- Experience in turnaround and transformational change of businesses and customer relationships.- Customer Management Commercial skillset including Business Planning, Selling, Negotiating, Category Management, , Financial rigour & Price Increases- Extensive coaching, skills development and behavioural change experience- A curious and lateral thinking commercial problem solver and fixer
Listed skills include Fmcg, Grocery, Strategic Planning, Team Leadership, and 42 others.