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@vivintsolar.com
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Ray Cottrell, Six Sigma Black Belt, Csm is listed as Customer Success Manager at Vivint Solar at Vivint Solar, a company with 1 employees, based in Provo, Utah, United States. AeroLeads shows a work email signal at vivintsolar.com and a matched LinkedIn profile for Ray Cottrell, Six Sigma Black Belt, Csm.
Ray Cottrell, Six Sigma Black Belt, Csm previously worked as Customer Success Manager at Vivint Solar and Consultant / Project Manager at Frameworks Eyewear. Ray Cottrell, Six Sigma Black Belt, Csm holds Bachelor’S Degree, Business Information Management And Education from Southern Utah University.
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AeroLeads found 1 current-domain work email signal for Ray Cottrell, Six Sigma Black Belt, Csm. Compare company email patterns before reaching out.
Seasoned Project Manager Professional in the high tech industry. Skilled in driving large cross-organization projects to successful completion, I am a strong leader who excels at managing people and tasks within any given project.I am proficient in using various methodologies:Agile and waterfall Six Sigma Wing-to-WingVoice of the CustomerHighly skilled at communicating road blocks and negotiating the removal for the team(s) so they can continue working without delays. I ensure projects are delivered on-time and within scope.
Listed skills include Servers, Enterprise Software, Product Management, Technical Support, and 38 others.
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A career timeline built from the work history available for this profile.
Lehi, Utah, US
Customer Success Project Manager Team Lead:Responsible for educating and helping customers understand End-to-End processes.Responsible to resolve customer escalations: o Using Customer Loyalty and Voice of the Customer, I have mitigated 93% of escalated accounts. o Taking ownership of the account being pro-active with my customers keeping them up-to-date..
Responsible for review and implementation of updated User Experience (UX) on company websiteLiaison between Frameworks and customer using voice of the customer feedbackResponsible for analyzing technical specification structures and operations to ensure that UX changes requested are in line with manufacturing specifications
San Jose, California, US
San Jose, California, US
Responsible for analyzing the structure, policies, and operations within Symantec to ensure that our CRM SalesForce.com project changes requested by one part of the business are in line with policies and procedures across the businesses as a whole, to better achieve company goals.
San Jose, California, US
San Jose, California, US
Managed all facets of supportability and release readiness for over 120 products from Global Availability to EOL Responsibilities included: Technical liaison with Product management and Engineering to determine product improvements for future releases, this resulted in a 20% reduction of common calls Compiled and submitted routine monthly and quarterly.
San Jose, California, US
Responsible for tracking the life cycle of a product and to help make all products more supportable both before the first version launches, as well as pushing through needed features and fixes on mature versions. Main responsibilities include but are not limited to: Thorough working knowledge of product tracking database (Rosetta) Technical liaison to.
San Jose, California, US
Resolved escalated issues by working closely with Development, Sales Engineers, and Partners Created and presented internal training to peers and new employees, which resulted in 25% increase for First Call Resolution Rate Created and presented external training to Partners, and Clients, which resulted in overall reduction of incoming technical support.
San Jose, California, US
Enterprise Support / Working knowledge with the following software packages: 1. Deploy Center Library2. Partition Magic / Partition Magic Pro3. ServerMagic (Netware Servers)4. VolumeMagic (Microsoft Servers)5. Ghost Solution Suite6. pcAnywhere / pcAnywhere Access Server7. Back Exec System Recovery (BESR)
Houston, Texas, US
Enterprise Technical Engineer Support / Working knowledge with the following software packages: 1. M.S. Office Suite2. WordPerfect Suite3. Novell Netware Servers4. Microsoft Servers5. VPN Connections
Provo, UT, US
Trainer to outsource partnersEnterprise Technical Engineer Support / Working knowledge with the following software packages: 1. WordPerfect Office Suite2. Paradox3. M.S. Office Suite 4. Timeline 5. InfoCentral
Trainer to outsource partnersEnterprise Technical Engineer Support / Working knowledge with the following software packages: 1. WordPerfect Suite2. Paradox3. M.S. Office Suite 4. Timeline 5. InfoCentral
Other employees you can reach at vivintsolar.com. View company contacts for 1 employees →
Victor Bencosme
Colleague at Vivint Solar
Vineland, New Jersey, United States, United States
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LS
Luciana Sousa
Colleague at Vivint Solar
Framingham, Massachusetts, United States, United States
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VP
Victor Primo
Colleague at Vivint Solar
Somerset, Massachusetts, United States, United States
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SW
Steven Williams
Colleague at Vivint Solar
Visalia-Hanford Area, United States
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JW
Jacob Wall
Colleague at Vivint Solar
Provo, Utah, United States, United States
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BV
Bryant Valentine
Colleague at Vivint Solar
Philadelphia, Pennsylvania, United States, United States
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SJ
Stevie Jones
Colleague at Vivint Solar
Lehi, Utah, United States, United States
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IA
Isaac Amezcua
Colleague at Vivint Solar
Desert Hot Springs, California, United States, United States
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RM
Rigoberto Mejia
Colleague at Vivint Solar
Sun City, California, United States, United States
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JE
Jovanni Edwards
Colleague at Vivint Solar
New York City Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Ray Cottrell, Six Sigma Black Belt, Csm works for Vivint Solar.
Ray Cottrell, Six Sigma Black Belt, Csm is listed as Customer Success Manager at Vivint Solar at Vivint Solar.
AeroLeads has found 1 work email signal at @vivintsolar.com for Ray Cottrell, Six Sigma Black Belt, Csm at Vivint Solar.
Ray Cottrell, Six Sigma Black Belt, Csm is based in Provo, Utah, United States while working with Vivint Solar.
Ray Cottrell, Six Sigma Black Belt, Csm has worked for Vivint Solar, Frameworks Eyewear, Symantec, Cdi, and Novell.
Ray Cottrell, Six Sigma Black Belt, Csm's colleagues at Vivint Solar include Victor Bencosme, Luciana Sousa, Victor Primo, Steven Williams, and Jacob Wall.
You can use AeroLeads to view verified contact signals for Ray Cottrell, Six Sigma Black Belt, Csm at Vivint Solar, including work email, phone, and LinkedIn data when available.
Ray Cottrell, Six Sigma Black Belt, Csm holds Bachelor’S Degree, Business Information Management And Education from Southern Utah University.
Ray Cottrell, Six Sigma Black Belt, Csm is listed with skills including Servers, Enterprise Software, Product Management, Technical Support, Virtualization, Testing, Cloud Computing, and Agile Methodologies.
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