Ray D'Arcy Email & Phone Number

Llyandysul Wales

Tor Hill, Wells, England, Ba5 3Nt

Bath, United Kingdom

Responsible for delivering YOY growth via robust market segmentation and new market growth• Appointed by acquiring competitor to lead due-diligence, redundancies and TUPE activities• Successfully supported the acquisition of L&F Jones Holdings Ltd., leading the negotiations• Full P&L sales and business development, developing effective business plans and strategies• Oversaw £20m budget and 250+ staff, ensuring teams met all KPIs, and safety requirements• Controlled expenditure, cultivating a positive market reputation and supplier relationships• Closely workedwith local authority and regulatory bodies, as well as trade associationsKey achievements and business outcomes include:• Increased Wholesale business sales to £22m by focusing on price bands for volume• Tookover Paul Loader Butchers, negotiating a supply deal with Tesco, boosting the turnover• Partnered with Kerry Foods to distribute Paul Loader meat range, delivering 25%+ margins• Maintained wholesale prime margin for the business at 30%, Leisure, 82% & Retail, 23%• Supplied food to Glastonbury Festival, overseeing 750 deliveries & 40,000+ items on site• Rebranded Jones Food solutions with an online platform, driving 32% increase in sales • Successfully implemented Sage 1000 as wholesale ERP, saving 120 hours per week• Increased warehouse pick rate and brought back telesales operating hour from 11pm to 5pm• Streamlined business from FTE of 290 down to 205, managing divestment of non-profit making storesWe grew our company – which is based in the UK, and has 12 convenience shops, a wholesale food business, and a Best Western Plus hotel. The shops operate in Somerset, Wiltshire, Dorset, South Gloucestershire, and Bristol.

Bath

Responsible for full P&L business leadership of a £1.8m turnover luxury hotel and wedding venue with gym, spal, 9-hole golf course, and conference facilities• Appointed to lead operations for a 44-room hotel complex, driving the revenue growth• Developed the business's medium & lon-term strategy, egaging with senior stakeholders• Led a team of high skilled 100+ employees incl. General Manager and Operations Manager• Oversaw 4 function rooms, providing facilities for conferences and 300+ weddings p.a.• Directly reported to the Board, working to Investors in People and Best Western standards• Optimised business performance, complying with legislations, including H&S assessments• Chaired monthly team meetings, devising strategies to increase market presence and growthKey achievements and business outcomes include:• Launched ‘Gastro Pub’ menus, overseeing Glastonbury’s first ‘Glamping’ experience creation• Organised corporate event hospitality, catering for 800+ pax at the Bath & West Royal Show• Delivered excellent customer service, applying commercial awareness to exceed sales targets• Ensured competive pricing, implementing promotions to increase profits and revenue growth• Managed stock and waste control, conducting spot room checks to meet brand standards

Responsible for all aspects of P&L business management, including suppliers and revenues• Tasked with expanding the business from 1 to 6 pubs, managing menus, margins and profits• Managed performance of the team, incl. coaching, recognition, disciplinaries and evaluations• Collaborated with the team to establish goals, review performance and fully align comms• Partnered with the Regional Manager to develop sales strategies to achieve key objectives• Managed business operating and capital budget, increasing standards of customer service• Ensured quality consistency across region, maximising sales & profitability across the estate• Turned around -£250k Leisure Division, increasing sales to £500k and securing overall profit• Created F&B Flash, keeping focus on sales forecasts and aligning wage spending to rotas• Instrumental in joining Best Western Hotels, developing Hotel to receive Four Stars and Two Rosettes

Diploma In Retail And Distribution

Leaving Certificate, Maths (B), English (B), History (B) And Business Studies (B)