Ray D. Koch Email and Phone Number

Empowering National Security Through Innovative Technology: As a seasoned Partner/Principal with expertise in technology strategy and innovation, I excel at guiding complex projects with high-impact potential. Recently, I spearheaded a groundbreaking initiative: advising the Republic of Georgia's Interior Ministry Communication Agency on adopting SpaceX Starlink to revolutionize nationwide internet connectivity, particularly in inaccessible mountainous regions. My leadership delivered:● Robust ROI & Business Case Development: Comprehensively assessed Starlink's economic feasibility and benefit analysis, showcasing significant cost savings and improved communication capabilities.● Usability & Feasibility Studies: Led detailed evaluations of Starlink's suitability for the Ministry's unique requirements and geographical challenges, ensuring successful implementation.● Strategic Procurement Guidance: Navigated the complexities of Starlink procurement, assisting the Agency in securing optimal terms and conditions.This transformative project exemplifies my ability to bridge the gap between cutting-edge technology and real-world needs, driving tangible results for public safety and national security

Part of the Scaled Operations and Infrastructure leadership team with over 200+individuals with 6 direct reports. Define and drive technology strategy, goals, standards,and solutions to create efficiencies, improve delivery, and promote culture of innovationand excellence. Provide expert guidance and leadership on risk management, costreduction, technical trends, and customer satisfaction.

In this leadership role, I develop and drive the strategic vision, including the creation of business standards and product and technology solutions for the digital platform resiliency program and emerging technologies portfolio. Overseeing a team of digital experts, I act strategically to manage risk while building a culture of innovation. IT STRATEGY – LEADERSHIP – RESULTS:✔ Persuasively presented innovative solutions to banking leadership and C-level management. Achieved buy-in and funding for multiple initiatives, including Failure Mode Analysis Platform, Digital Dynamic Prefetching System, and Interbank Network Platform – which are all in various stages of delivery.✔ Drove operating costs down 30%, increased client satisfaction scores 14% YOY, and increased client payment integration 60%. ✔ Partnered with HR to recruit top technical talent and new graduates to support initiative development within delivery specified milestones. ✔ Improved project lag times, reduced costs, and delivered on project milestones within reduced timelines all by identifying inefficient business processes and altering the architectural design of technical solutions. ✔ Presented compelling research findings to stakeholders to support the approval of long-term technical innovation initiatives designed to eliminate system cost overruns and improve resiliency of internal enterprise applications.

I collaborated across service, product, solution engineering, and C-level leadership to drive consensus around a digital strategic vision for new digital transformation program. Directing a team of 10, I acted as a SME and trusted business advisor to create a value-based, pragmatic roadmap and achieve buy-in needed to propel innovative digital transformation strategies forward. I worked with teams in multiple countries, including Bahrain, Dubai, and Singapore. IT STRATEGY – LEADERSHIP – RESULTS:✔ Built a team of business and technical analysts to formulate and deliver strategic organization digital transformation documents and processes for new program, transitioning talent from analog to digital.✔ Increased effectiveness and efficiency of employees, raising engagement, satisfaction, and retention by transforming organizational stricture to agile across multiple teams and locations. ✔ Built new data integration pipeline to better identify and exploit technical and operational gaps to better understand people, processes, and technology requirements needed to support digital transformation. Generated millions of cost savings by migrating to the cloud. ✔ Decreased operations expenses for yearly technology infrastructure outlays by over 37%, increased cloud and emerging technology personnel by over 250%, and improved operational precision by over 60%.

Working in a remote international location in a dangerous and challenging environment, I directed the build of a new analytics and insights division, complete with new technologies, staff, and location. Designed and directed a new comprehensive .NET logistic distributed system, leading an agile team while carefully navigating cultural communications and requirements. IT STRATEGY –LEADERSHIP – RESULTS: ✔ Directed agile team in design and development of new state of the art system – a turnkey solution used to allocate and managed several billion DoD funds. ✔ Established a new training program and led hands-on classroom training for internal technical and business teams. ✔ Successfully transitioned turnkey program, complete with solutions, budget, and personnel.