Ray Daligdig Email & Phone Number

Remote

🚀Conducting daily stand-up meetings, sprint planning, backlog refinement, and sprint review sessions to ensure transparency and alignment among team members.🚀Collaborating with product owners and stakeholders to prioritize backlog items and define user stories, ensuring alignment with product vision and customer needs.🚀Guiding + managing over four engineering teams through the ebb and flow of Agile methodologies, adapting our course to meet the changing winds of technology and user expectations.🚀Implemented Agile metrics and tracking tools to monitor team velocity, sprint burndown, and product quality, enabling data-driven decision-making and process improvements.🚀Excelling as a Scrum Master Lead on engineering teams building key initiatives🚀This FinTech’s product offerings include: Banking as a Service Platforms, API’s, Mobile Applications, SaaS products, etcetera🚀Pioneered and authored content on 10 Tedx Talk style presentations at company-wide town halls🚀Topics included: Agile practices and Agile centre of excellence methodologiesUser Acceptance Criteria and working with key areas of the companies such as Quality Analysis, DevOps, SRE, and Business Intelligence 🚀Jira Hygiene + Best Practices🚀Refining Code Reviews and PR processes🚀Software Release Best Practices + Software Development Lifecycle Pipeline ----------------------------------------Rocket - Senior Scrum Master - my Key Skills in this role:🚀Agile methodologies (Scrum, Kanban, Lean)🚀Sprint planning and backlog management🚀Agile coaching and mentoring🚀Stakeholder management and communication🚀Continuous integration and delivery (CI/CD)🚀Agile metrics and performance tracking🚀Conflict resolution and problem-solving🚀Jira, Trello, and other Agile tools

Toronto, Ontario, Canada

PROVIDING SENIOR SCRUM MASTER CONSULTANCY SERVICES ▪ I am consulting on an Artificial Intelligence project. ▪ I play the key role of Senior Scrum Master & Agile Coach.▪ Managing a budget of over 2 million CAD.▪ Growing a healthy, collaborative, and continuously improving engineering culture.▪ Mentoring teams to deliver high impact, high quality software in a sustainable fashion.▪ Planning & managing major programmes - including dependencies, risk, budget, and scope.▪ Playing Scrum Master Lead; ie. identifying backlog items, refining backlog items, sprint planning, as well as proactive monitoring of sprint progress, and risk management.▪ Reporting project status & budget to executive stakeholders.▪ Assisting with internal and external communication and improving transparency.▪ Agile coaching with my deep understanding of communication, group dynamics, and ability to help teams develop trust.▪ Leveraging tools such as JIRA, Confluence, Smartsheet - to deliver rigorous and high-performing oversight and project execution.

London, England, United Kingdom

▪ Remote Senior Project Manager▪ Co-leading a remote team primarily based in North America.▪ HQ: Soho, London, United Kingdom▪ This is not a traditional PMO – my goal was to enable data-driven decisionmaking across the organization, and operationalize the business roadmaps through aculture of collaboration and accountability to deliver projects.▪ Translated the high-level initiatives into project outcomes and worked with other teams todevelop detailed project plans and define overall project timelines.▪ Drove value and action throughout the project lifecycle.▪ Managed the project budget, monitor expenditure and costs against delivered and realisedbenefits as the project progresses.▪ Drove and managed communications with a range of stakeholders at all levels.▪ Managed risks and identifies dependencies across projects.▪ Reported the progress of the project and produced project reports at regular intervals.▪ Execution of the PMO-defined governance framework including facilitation of key projectmeetings and forums.▪ Built metrics and key performance indicators to track progress toward agreed upon goals.▪ Improved the PMO and project teams’ performance and organisation.▪ Led Agile ceremonies (stand-ups, planning sessions, demos)▪ Published my techniques to manage changes in project scope, schedule and costs.

London, England, United Kingdom

▪ City of London, Paddington, United Kingdom▪ Contract Position▪ I led a successful travel system implementation for the London Paddington office – on time, on budget, and within scope. o I was accountable for the full project delivery - Executed the project with a relentless focus on time, cost, quality, and scope. ▪ Managed all phases of the project from planning through to implementation. Worked closely with stakeholders across the business to deliver a new operating model & seamlessly migrate to the new travel software system.▪ I led the knowledge transfer to business operations BAU. o Ensured appropriate business readiness and change management was effectively rolled out for Hyve.▪ Led executive level project management reporting & senior stakeholder status meetings.▪ Software Quality Testing: I built over 400+ test case scenarios.o Executed successful, rigorous, sandbox testing for the new system -- together with the project analyst. ▪ Co-created a data feed utilising a Microsoft Azure and SFTP process. This managed a data transfer between the SalesForce Sage HR system -> to Active Directory -> to the new travel system.▪ Built PMO templates & processes the for new PMO Programme Manager;o Inclusive of risk registers, RACI charts, requirement traceability matrices, Gantt schedules, daily morning SCRUM implementation, user acceptance testing templates, software defect logs, etcetera.▪ I created & delivered strategic documents for: internal communication story drafts, business engagement, and training strategies.

I have worn many hats and roles in projects and IT operations - implementing major infrastructure, hardware, and network initiatives. I have stepped into Product Owner, and Business Analysts roles in the past as well. These hats and my constant evolution throughout the tech arm of the company has led me to becoming a proficient Project Manager. A PM who understands her technical and developer team - just as well as I can be in Senior Management and Sponsor meetings strategizing corporate objectives. I am able to translate how the corporation and stakeholders needs work on a functional and technical level. ▪ I have led over 80+ teams and projects of broad technical, financial, and business disciplines. Successful track record of delivering high caliber products and solutions. ▪ I am a proficient “business translator + mediator” and liaison between technical resources and senior executive management. o My presentations included the Project Management Office dashboard and portfolio performance to the Senior Management Team on a weekly basis. ▪ I designed, planned, and executed system and software implementations. ▪ Deployed cloud, SaaS, and on-premise solutions. ▪ Managed various DevOPS resources, developers, and business intelligence analysts. o Such resources work in Python, SQL, and Java languages. ▪ I worked with various vendors for Microsoft Azure, Google Web Services initiatives, corporate SharePoint projects, Cologix, Barracuda Cloud providers, etcetera. ▪ Oversaw and collaborated with Business Analysts - to design, build, risk assess, test, and release software systems. ▪ I oversaw/created over 90+ user acceptance testing and deployment plans. ▪ I led projects from cradle to grave: attending corporate objective meetings, business case presentations, facilitating change requests, keeping projects on time, on budget, and preventing scope creep.

▪ System Integrations & Migrations: I managed robust and large-scale initiatives involving the transition of programs to new platforms, and the merger of the prime and non-prime businesses. ▪ As per corporate objectives: I successfully hired, designed, and implemented the IT Help Desk and IT Project Teams for iA Auto Finance. ▪ Revamped IT help desk and product support – and optimized their performance and dividends. ▪ Implemented IT department processes, change management handling, and IT process documentation (Runbook). ▪ Oversaw all infrastructure, software, and telecommunication operations. ▪ Planned, designed, and launched IT business continuity and redundancy protocols. ▪ Managed server and database projects to roll out virtualized servers, creating high availability, and business contingency, and redundancy fail-safes in place. o High Availability: Managed project for data to be replicated at Colocation Data Centre @ Central Toronto. Replication Source: Source of data lived on-premise @ West Toronto. ▪ Managed multiple databases and major enterprise management system. ▪ Ran numerous API and web service integration projects. ▪ Enterprise Implementations: Directed national rollouts of new software and systems. Successful Results: Ensured defect-free releases through careful planning, testing and QA efforts. ▪ Led project teams for iA for high value products and project initiatives. o Spearheading project planning and implementation, and cross-function oversight of remote and local project teams. ▪ Managed over fifteen projects concurrently, with VP of Technology. Each project of varying complexity and size. ▪ Helped grow company from its infancy in 2012 to its size now. ▪ Has collaborated with every department throughout project life cycles – from risk, compliance, to customer service, to finance. ▪ iA currently maintains and holds relationships with 20+ software products.

Project Management

Honours in the Project Management Program. 2018: Completed PMBOK 2018 Sixth Edition Course to keep to up date with professional industry.

Agile Project Management - Agile | Lean | Scrum Methodologies - Cert.Apm

Activities and Societies:

It Systems Operations & Hardware Systems

Activities and Societies: And Business Corporate CommunicationsOperating System Technologies Windows 7 & 10 Linux Macintosh OSX Apple.

Project Management

PMP

Education record

Activities and Societies: Certified Agile Project Manager, Cert.APM.