Ray David Email & Phone Number

New Brunswick, Canada

New Brunswick, Canada

 Remote and Onsite Installation, Management, Administration, Support and Repair of the following technologies: Windows Server 2003/2008/2012/2016, Failover Clusters, SAN & NAS, Virtualization, UPS, PC’s, Thin Clients, Routers, Switches, Firewalls and Security compliance, etc. Technical Documentation, ITIL/ITSM and ISO best practices Network Design and.

Amherst, NS, Canada

 Provided full-time site support for Regional High School Active Directory Administration and Novell Netware 5.1 server administration: adding and removing users, setting directory permissions, mapping shared drives and managing print queues. Windows terminal server setup and management Firewall administration, security and web filtering, web design.

Calgary, Canada Area

 Domain Administration of multiple forests and domains – adding and deleting users, groups, and printers, resetting passwords. Sharing directories and giving or removing permissions. Windows NT 4.0 to Windows Server 2003 Migration. Lotus Notes 6.0 and Domino Server Administration, database and web-page design Implementation and administration of DNS.

Amherst, NS, Canada

 Troubleshooting and repairing hardware and software issues for home users and businesses. Data recovery and backup, removal and prevention of spyware and viruses, driver upgrades, customer tutorials, etc.  Network setup, troubleshooting and maintenance, Wi-Fi setup, VPN, firewall, proxy and email server solutions. Corporate and personal sales.

Toronto, Canada Area

 Upgraded and improved internal network, backups, network monitoring and optimization, troubleshooting, virus removal and repair. Network Consulting and Troubleshooting for small and medium sized businesses. Telecommunication and High-Speed Sales.

Moncton, NB, Canada

 High Speed and Dial-Up Technical support for Bell Sympatico customers for all Windows OS’, Mac 0SX and 9.22. Achieved Sales in the Top 5th percentile of Bell Sympatico Services during last three months.

Moncton, NB, Canada

 Review and Analyze Network Security reports. Review activity performed on various platforms and technologies including: Windows NT, UNIX, MVS, SAP, etc. Match activity performed by Security Agent to proper ticket documentation. Request documentation from Security Agent in the event that a ticket was not properly cut, issue Security Incident Report.

Amherst, NS, Canada

 Built, repaired and serviced computer systems, provided phone, on-site and e-mail support to customers. Corporate and personal on-site network setup and maintenance. Product ordering, financing, Corporate and personal sales.