I partner with enterprise clients to design cloud-native architectures that are both reliable and cost-effective. This involves collaborating with AWS Sales and other service teams to craft solutions that address specific business challenges and promote the adoption of AWS services. By understanding the unique drivers of each business, I formulate and execute strategies that exceed revenue objectives through AWS adoption.In my role, I engage in deep architectural discussions to educate customers on AWS value propositions, ensuring successful cloud deployments. I conduct training sessions and share best practices within the AWS solutions architect community, contributing to customer-facing publications like whitepapers and workshops. Acting as a technical liaison, I bridge the gap between customers, service engineering teams, and support, ensuring seamless communication and implementation.Leveraging my broad technical competence across infrastructure, security, DevOps, databases, application development, and analytics, I connect technology with measurable business value. My strong business acumen, coupled with communication and relationship-building skills, allows me to effectively educate and train enterprise customers on AWS solutions.

**Virtual office position

**Virtual office position

**Virtual office positionSupport Account Manager(s) within the western region of the U.S. in pre-sales consultations on complex designs involving Avaya Aura and Cisco Collaboration voice, call center, messaging, data solutions products and services globally with nationwide focus. Also lending support to partner applications for integration into Avaya Aura and Cisco Collaboration solutions where necessary. ● Responsible for the design of Unified Communications solutions for Enterprise clients ● Support Sales Executives in pres-sales activities for complex solutions involving Cisco Collaboration and Avaya Aura● Verify technical integrity of proposed client solutions● Provide technical assistance to sales executives for RFP’s● Convey industry expertise in one or more of the core Unified Communication offerings ● Perform required, as well as, voluntary training on products and technology● Participate in post-sales technical discussions ● Provide clients with single point of contact for technical inquiries ● Lead engineering team technical discussions when applicable● Work independently/as a team member with Sales Executives and other application specialists to maintain continuity towards client objectives● Maintain knowledge of manufacturer offerings as it relates to technical feasibility, integration, and enhancements. ● Keep well informed on industry specific changes/trends● Attend business meetings, host whiteboard sessions, and presentations to customers and potential customers on technical design considerations, solutions, and concepts

**Virtual office positionProvided high-level technical expertise in support of pre-sales activities. Responsible for sales engineering functions for the large Enterprise account team. Supported southern California account managers on winning new strategic IP Telephony and Unified Communication business.● Partnered with the sales teams to drive orders by providing innovative solutions and product development for net new business and existing clients. ● Assisted account team with the development of responses to RFP’s and sales proposals. ● Obtained customer requirements and translated them into a (customer specific) Solution Design offers.● Led prioritization of customer solution / technical requirements.● Articulated the Avaya vision on technologies and solutions towards the customer; positioning Avaya as thought leader on key technological developments.● Led solution definition and design both within the Avaya account team as well as the customer.● Viewed as an industry expert of Avaya architecture● Acted as an integral part of the sales team, participating in all technical aspects in support of sales initiatives.● Acted as a technical liaison for sales proposals generated by authorized channel partners in territory accounts.● Influenced business decisions through providing persuasive discussions of the technical and business merits of Avaya’s products and services.

As a Design Specialist, acted as technical design lead and helped coordinate technical sales activities for customers in assigned territory or named accounts. Led discovery activities to understand customer business requirements and translated them into technical requirements. Participated in ongoing development opportunities, both for personal growth and to help educate others. Maintained technical knowledge across multiple products and solutions while developing more in-depth expertise in a specific area or solution specialization. As a Project Manager, was responsible for coordinating the installation of Enterprise communication systems at customer locations. Scheduled, and performed pre-installation site reviews/evaluations for adequate customer infrastructure. Ensured that the proper materials and manpower arrived at the project site on a timely basis for the installation of complex solutions. Managed project delivery problem resolution with assigned customer accounts. Coordinated interactions between the customer, systems engineering, field engineering, field service engineering and 3rd party vendors. ● Delivered technical presentations and led discussions linked to specific customer needs.● Cultivated and maintained relationships with assigned account team members. ● Created, presented and documented complex technical solutions. ● Articulated Avaya's solution offerings and how they meet the needs of the customers. ● Stayed current on relevant competitive solutions, products and services. ● Identified and overcame technical and competitive objections. ● Engaged product specialists to aid with technical discovery and requirements definitions, or deliver demos and proofs-of-concepts that represent the technical aspects of how a solution solves specific customer problems, pains and requirements.