Ray Farthing Email & Phone Number

Coolangatta, Qld, Au

Springfield Lakes, Queensland, Australia

Duties:2nd and 3rd levels of IT support to all students and staff, Systems Administration, DataManagement, Communications, Creating/Maintaining/Implementing SOE via Intune,Creating, maintaining and implementing Documentation and policies, Diagnosing, reporting,recommendations and sometimes repairing infrastructure issues.Achievements:- First Intune device assets rolled out including setting up Intune policies and applications aswell as EPM rules and windows updates for a BYOD environment- Manually rolled over hybrid devices into Autopilot and then Intune- Creating and deploying scripts via Intune- Identifying Network and server related issues to escalate internally and in some casesprovide direction for best practice

Ipswich, Queensland, Australia

Co-Owner City Cave Float & Wellness Centre - West Ipswich and SpringfieldDuties:Staff Management, Accounts Payable and Receivable, General Bookkeeping, Banking,Implementing and supporting IT Systems, Escalation point for Client issues, Training,Implementing and updating Policy and How-To Documentation, Centre design and projectmanagement, Maintenance.Achievements:- Implemented and managed Microsoft Teams for our centres including used it to deliverEOD tracking and documents for our staff- Onboarding new IP Phone system including setup of the automated greeting and call flowas well as creating and delivering training to staff- Created a simple inventory and ordering method for our linen stock. Was found to be sogood the linen company ‘borrowed’ the idea and used it as their suggested method for allcentres to use to maintain and track their stock use

Brisbane, Australia

Duties:1st & 2nd levels of IT support to all students and staff, Systems Administration, DataManagement, Communications, Network Infrastructure, Student Laptop support includingyearly roll outs, Internet security including daily blocking of sites for safety etc,Creating/Maintaining/Implementing SOE via SCCM, Operation of Audio/Visual equipmentfor assemblies and performances, Maintaining and implementing Documentation andpolicies.Achievements:- Took over SCCM development, Maintenance and deployments for the 1 to 1 environment- Took over development, Maintenance and deployment of Microsoft Teams prior andduring the beginning of covid for remote learning during lock downs

Brisbane Area, Australia