Ray Ferguson Email & Phone Number

Charlestown

To provide a seamless banking experience• Managing Clients accounts• Drive face to face sales and service of all products• Building & maintaining relationships with customers• Business development• Online chat sales and service through Bankwest website and over thephone• Reaching targets for home loans and other cross sale opportunities• Consistent up to date policy and procedures• Adhering to risk cultures and policies within the bank• Increasing brand awareness in the community• Monitor competitor rates and offers

Bennetts Green

• Work Autonomously• Organise run route to ensure maximum efficiency• High level of product and technical knowledge• Arrange demonstrations and appointments with government and councilagencies• Building & maintaining relationships with customers• Business development and lead generator• Cold Calling to generate new business market• B2B & B2C Sales• Use of CRMPRO• Extensive travel across Australia fortnightly• Arranging and dispatching orders from our workshop• After sales technical support

Newcastle, Australia

• Work with limited supervision• Data Entry, processing forms and documents• Competent skills in various internal and external computer system• Flexible and efficient whilst multitasking• Effective communication with customers and other governmentdepartments• Provide clear and accurate information• High focus on time management

Newcastle, Australia

• Receiving high volume inbound calls in a fast paced environment• Extensive follow up with customers• Exceeding KPI’s >120%• Strong ability to cross sell• Effective and consistent follow up approach• Maintaining a high level of confidentiality• Approaching calls with high level of respect and consideration for individualneeds• High level of computer telephony• Respected and highly motivated team player

Warners Bay

• Ability to lead and manage a team to achieve high results• Maintain and exceed KPI’s• Close relationship with suppliers• Prompt and courteous attention to customers• Exceptional organisation skills• Proficient computer knowledge• Able to resolve problems• Providing competent and informed service• Maintain shop appearance and stock levels

Wallsend

• Delivery of goods• Organising contractors for day to day jobs• Meeting and maintaining commercial contracts• High level of time management

Sandgate

• High Level of customer service• Proficient use of MYOB• Reaching sales targets• Assisting the production team in preparation for dispatch• Delivery of merchandise• Maintain shop/truck/ute appearance

Bennetts Green

• Providing superior quality Customer service to all clientele face to face andover the phone• Advise customers on the location, selection, price, delivery, use and care ofgoods available from the store, with the aim of encouraging them to buyand to return to buy in the future

Jewelstown

● Cash handling, register operations and computer knowledge● Advise supervisor on stock and re-ordering levels● Stock rotation● Food Preparation● Unloading/Loading Trucks● Store maintenance ● Manual Handling