Ray Ferguson

Ray Ferguson Email and Phone Number

Customer Consultant at Bankwest @ Bankwest
perth, western australia, australia
Ray Ferguson's Location
Greater Newcastle Area, Australia
Ray Ferguson's Contact Details

Ray Ferguson work email

Ray Ferguson personal email

n/a
About Ray Ferguson

Ray Ferguson is a Customer Consultant at Bankwest at Bankwest.

Ray Ferguson's Current Company Details
Bankwest

Bankwest

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Customer Consultant at Bankwest
perth, western australia, australia
Website:
bankwest.com.au
Employees:
3135
Ray Ferguson Work Experience Details
  • Bankwest
    Customer Consultant
    Bankwest Nov 2016 - Present
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  • Bankwest
    Customer Consultant
    Bankwest Nov 2016 - Present
    Charlestown
    To provide a seamless banking experience• Managing Clients accounts• Drive face to face sales and service of all products• Building & maintaining relationships with customers• Business development• Online chat sales and service through Bankwest website and over thephone• Reaching targets for home loans and other cross sale opportunities• Consistent up to date policy and procedures• Adhering to risk cultures and policies within the bank• Increasing brand awareness in the community• Monitor competitor rates and offers
    View
  • Stocker Crew
    Territory Manager
    Stocker Crew Aug 2016 - Nov 2016
    Bennetts Green
    • Work Autonomously• Organise run route to ensure maximum efficiency• High level of product and technical knowledge• Arrange demonstrations and appointments with government and councilagencies• Building & maintaining relationships with customers• Business development and lead generator• Cold Calling to generate new business market• B2B & B2C Sales• Use of CRMPRO• Extensive travel across Australia fortnightly• Arranging and dispatching orders from our workshop• After sales technical support
  • Service Nsw
    Customer Service Representative
    Service Nsw Jun 2014 - Aug 2016
    Newcastle, Australia
    • Work with limited supervision• Data Entry, processing forms and documents• Competent skills in various internal and external computer system• Flexible and efficient whilst multitasking• Effective communication with customers and other governmentdepartments• Provide clear and accurate information• High focus on time management
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  • Commonwealth Bank
    Personal Loan Consultant
    Commonwealth Bank Oct 2005 - Apr 2010
    Newcastle, Australia
    • Receiving high volume inbound calls in a fast paced environment• Extensive follow up with customers• Exceeding KPI’s >120%• Strong ability to cross sell• Effective and consistent follow up approach• Maintaining a high level of confidentiality• Approaching calls with high level of respect and consideration for individualneeds• High level of computer telephony• Respected and highly motivated team player
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  • Bedshed
    Assistant Manager
    Bedshed Aug 2009 - Mar 2010
    Warners Bay
    • Ability to lead and manage a team to achieve high results• Maintain and exceed KPI’s• Close relationship with suppliers• Prompt and courteous attention to customers• Exceptional organisation skills• Proficient computer knowledge• Able to resolve problems• Providing competent and informed service• Maintain shop appearance and stock levels
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  • Bass Floor
    Storeperson/Salesperson
    Bass Floor Dec 2008 - Aug 2009
    Wallsend
    • Delivery of goods• Organising contractors for day to day jobs• Meeting and maintaining commercial contracts• High level of time management
  • Makin Mattresses
    Salesperson
    Makin Mattresses Jun 2008 - Aug 2009
    Sandgate
    • High Level of customer service• Proficient use of MYOB• Reaching sales targets• Assisting the production team in preparation for dispatch• Delivery of merchandise• Maintain shop/truck/ute appearance
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  • Harvey Norman
    Sales Representative
    Harvey Norman Apr 2003 - Jun 2008
    Bennetts Green
    • Providing superior quality Customer service to all clientele face to face andover the phone• Advise customers on the location, selection, price, delivery, use and care ofgoods available from the store, with the aim of encouraging them to buyand to return to buy in the future
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  • Bilo Supermarket
    Sales Assistant
    Bilo Supermarket Dec 2001 - Apr 2003
    Jewelstown
    ● Cash handling, register operations and computer knowledge● Advise supervisor on stock and re-ordering levels● Stock rotation● Food Preparation● Unloading/Loading Trucks● Store maintenance ● Manual Handling
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Frequently Asked Questions about Ray Ferguson

What company does Ray Ferguson work for?

Ray Ferguson works for Bankwest

What is Ray Ferguson's role at the current company?

Ray Ferguson's current role is Customer Consultant at Bankwest.

What is Ray Ferguson's email address?

Ray Ferguson's email address is ra****@****est.com

Who are Ray Ferguson's colleagues?

Ray Ferguson's colleagues are Rosa Ronco, Jessica Pellatt, Diane Lamont, Maimuna Bashir Ahmed, Michelle Mead, Sarah Jotta, Velinda Liau.

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