Ray Garces

Ray Garces Email and Phone Number

Technical Program Manager @ Operative Games
Toronto, ON, CA
Ray Garces's Location
Toronto, Ontario, Canada, Canada
Ray Garces's Contact Details

Ray Garces personal email

About Ray Garces

Team-oriented Technical Project Manager experienced at overseeing the development and delivery of highly effective and timely releasesSpecialties: PMP, Certified SCRUM Master,Agile & SCRUM experience,experience in distributed team management

Ray Garces's Current Company Details
Operative Games

Operative Games

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Technical Program Manager
Toronto, ON, CA
Employees:
14
Ray Garces Work Experience Details
  • Operative Games
    Technical Program Manager
    Operative Games
    Toronto, On, Ca
  • Bolder Games
    Project Manager
    Bolder Games Feb 2024 - Present
    Toronto, Ontario, Canada
  • Telus
    Sr It Project Manager
    Telus Jun 2022 - Feb 2024
    Toronto, Ontario, Canada
    Subscription on Demand | 10/2022 – 01/2024◦ Delivery of new billing platform, involving 20+ teams and systems, enabling Telus customers ability to purchase services in a subscription prepaid type model.◦ Responsible for managing the integration of a vendor subscription management platform with billing, logistics and financial reporting systems. Worked with product owners and cross functional teams, to provide assessments on scope of work, create high level project milestones, integrated project plans and budget. Worked with all teams involved to test, validate and deploy project into production.◦ Integration & delivery of SoD, SAP, BW (Business Warehouse) backend financial reports, for revenue and reconciliation processes.Surcharge (Project Cobra) | 08/2022 – 10/2022◦ Coordinated release and deployment of systems to support the modifications related credit card surcharge.◦ An estimated $1M+ in savings from date of deployment in last quarter of 2022Telus Rewards | 06/2022 - 08/2022◦ Supported PM & team in managing and deploying release billing systems modifcations and integrations for enabling Telus rewards.
  • Oracle
    Project Manager
    Oracle May 2017 - Jun 2022
    Toronto, Ontario, Canada
    Action Capture Service (ACS 2.0) | 05/2021 – 03/2022* Delivered an OCI native project with +500% processing capability over previous version* Deployed rapid configuration changes for performance analysis, tuning and code changes reducing overall time to resolution* Implemented stories & bug fixes for deployment of updates and releases to production such as backlog alerts, and infrastructure configurations* Led project through Review & Approvals boards to schedule and deploy releases, and was central point of contact and support during deployment operations* Facilitated and mediated team scrums, and cross-functional team mtgs for planning and preparation of production support* Knowledge of Kuberrnetes, Helm, Docker, Java, Gradle, Jenkins, Grafana, PrometheusAction Capture Service (1.0) | 01/2017 - 08/2021* Managed and scheduled project backlog of stories/incidents for production updates and releases* Facilitated and mediated cross-functional team mtgs to triage and determine strategies for resolving production issues
  • Oracle
    Project Manager
    Oracle May 2015 - Aug 2021
    Toronto, Ontario, Canada
    Cloud Auxiliary Storage Service (CASS) | 05/2015 – 08/2021* Planned, managed and delivered a project that improved performance of customer sites in CX infrastructure by offloading the processing of low value data into CASS* Gathered requirements and provided overview sessions on how to use API to store and retrieve data to consumer project teams* Designed, implemented & managed QA project to integrate manual REST service tests into an automation test infrastructure* Triaged and resolved production issues more efficiently * Technologies used: Java, WebLogic, NoSQL, Gradle, Jenkins
  • Oracle
    Project Manager
    Oracle Jan 2010 - May 2015
    Toronto, Ontario, Canada
    Telemetry Data System (TDS) | 05/2010 - 02/2015* Planned, managed & scheduled project deliverables to migrate from MySQL to Oracle database* Led effort to realign project processes during transition from Sun to Oracle to integrate with My Oracle Support quarterly release train* Managed daily scrums, project deliverables, requirements gathering, design meetings, road maps and release schedules* Coordinated release updates into Production with Cloud Operations
  • Sun Microsystems
    Project Manager
    Sun Microsystems Aug 2008 - May 2010
    Toronto, Ontario, Canada
    Responsible for overseeing planning, management of development and delivery into production a diagnostics telemetry data management and storage system.Telemetry Data System (TDS) * Facilitated & mediated team mtgs to design, plan, develop and delivered to production a next generation diagnostic telemetry data management system that was security, ePhi and HIPAAcompliant * Delivered a product with improved data handling capabilities which significantly reduced disk storage capacity requirements for managing and storing of telemetry data received from Sun hardware worldwide
  • Sun Microsystems
    Application Manager
    Sun Microsystems May 2005 - Feb 2010
    Toronto, Ontario, Canada
    Managed maintenance and support, serving as a liason between Sun and WIPRO, for legacy applications during EOL phase of projects.* Maintained & deployed change requests & bug fixes into production for legacy projects (NetConnect, Explorer, ConfigDB) designed to collect telemetry data for supporting all Sun hardware, systems and applications.* Technologies used: Java, WebLogic, Shell Script
  • Software, Sun Microsystems
    Technical Team Lead
    Software, Sun Microsystems Aug 2001 - May 2005
    Toronto, Ontario, Canada
    Technical Team Lead | 08/2001 – 05/2005Responsible for designing, developing and integration of feature requests & bug fixes into the Enterprise Learning Platform (ELP)* Delivered Chase Paymentech credit card verification and processing feature capability* Supervised and mentored student interns, provided work assignments, guidance and peer reviews

Ray Garces Skills

Scrum Pmp Software Project Management Integration Project Management Business Analysis Enterprise Software Software Development Program Management Unix Software Documentation Business Process Testing Management Requirements Gathering Agile Methodologies Java Enterprise Edition Start Ups Project Planning Ms Project Project Portfolio Management Perl Team Building Web Services Vendor Management Cloud Computing

Ray Garces Education Details

Frequently Asked Questions about Ray Garces

What company does Ray Garces work for?

Ray Garces works for Operative Games

What is Ray Garces's role at the current company?

Ray Garces's current role is Technical Program Manager.

What is Ray Garces's email address?

Ray Garces's email address is ra****@****ail.com

What schools did Ray Garces attend?

Ray Garces attended University Of Waterloo.

What skills is Ray Garces known for?

Ray Garces has skills like Scrum, Pmp, Software Project Management, Integration, Project Management, Business Analysis, Enterprise Software, Software Development, Program Management, Unix, Software Documentation, Business Process.

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