Working with C-level stakeholders to effect change on a range of projects and initiatives.Leadership engagement, options analysis, policy, process, and guidance creation.Recent and current projects include: Ways of Working, remote/hybrid working and space analysis, furlough policy and process, workload allocation modelling, industrial action response coordination, rapid/bespoke language testing, risk audit.

Deputy Director, leading an array of professional service functions in the department;Substantial change management and reorganisation, creating a high performance culture.Oversight of staff planning and recruitment, workload and resource allocation;Working across College functions to implement strategic objectives;Drawing together marketing, TEL, and academic expertise to develop new programmes to meet ambitious growth targets;

Leading the department's professional services teams.Implementation of staffing restructure; staff development and change management.Member of the Faculty Senior Management Team, deputising for Director of Administration.Harmonising and innovating programme administration across the student life-cycle.Provision of advice on matters related to programme administration and resource management.Responsibility for income generating activities, business development and budget control.

Managing the Student Records team at the School of Nursing and Midwifery.Supporting a team of eight in a client-centred professional services environment.Project management and staff development.Monitoring and developing business processes, including admissions and enrolment; assessment and examination boards.Data quality and analysis. Advice and issue resolution within a regulatory framework.

Managing a team of three within vertical curriculum planning and implementation.Financial and budgetary responsibility.Annual recruitment and coordination of 50+ academic staff members over three clinical sites.Designing and monitoring QA and feedback mechanisms.

Part-time and live-in position looking after visiting and exchange students.Coordination across multiple sites.Responsibilities for health and safety, welfare, pastoral support and induction functions.

Working in a variety of roles within admissions and recruitment from initial marketing through to enrolment. Key responsibility for the smooth running of complex data-systems. Managing the communication flow with feeder institutions and prospective students.Organising and attending recruitment events and welcome functions.

Working in a central role across a range of student support services, including admissions and recruitment, accommodation, international office, and registry functions.Responsibilities included undertaking project feasibility, service monitoring, and enhancing student experience.