A highly effective and professional automotive Regional Aftersales & Service leader with comprehensive management experience and a track record of success gained through business improvements and exceeding customer expectations.A respected individual within the industry who is a strong team player, developing teams to deliver both commercial and personal goals. Creates and delivers effective strategic plans to produce exceptional outcomes. Leads by example and delegates intelligently to create a successful, dynamic and results orientated environment. Identifies key business drivers from complex information to stimulate performance and enhance bottom line results.Experienced in European, North Africa and Middle East markets for both importer/distributor and Retail operations covering a wide brand portfolio including prestige, volume, commercial vehicle and Sports product franchises.Specialties: Strategic planningMulti-Cultural Team LeadershipFinancial ManagementProcess Review & Best Practice ImplementationSales, Marketing & CRMTraining, Coaching & Performance ManagementSkills to effect Customer Satisfaction Team LeadershipConflict ResolutionMarket Expansion