• Supervised Data Validation team in a senior capacity by: performing through, timely, and reliable data + CRM validations in both the Unite Training and Unite Production environments, overseeing/training new team members on the entire validation process in addition to best practices, and identifying complex data issues as well as their solutions before law schools go live in the new system• Responsible for the successful validation of the data of over 140 prominent law schools… Show more • Supervised Data Validation team in a senior capacity by: performing through, timely, and reliable data + CRM validations in both the Unite Training and Unite Production environments, overseeing/training new team members on the entire validation process in addition to best practices, and identifying complex data issues as well as their solutions before law schools go live in the new system• Responsible for the successful validation of the data of over 140 prominent law schools including Harvard, UPenn, Yale, and NYU to name a few and ensured that each school was able to go live in Unite on time and free of any data conversion, CRM migration, or UI issues • Executed functional, mobile, and accessibility testing of the Unite product and surrounding applications on several cross-functional teams across LSAC collaborating with a wide range of team members, such as database administrators, Dynamics administrators, project managers, product managers, developers, programmers, and web accessibility specialists• Clearly communicated and accurately documented complex issues/bugs within the software, data inconsistencies due to conversion/migration issues, and accessibility issues in a manner that is easily consumable to any team member regardless of their technical prowess or product expertise • Thoroughly detailed functional, mobile, and accessibility related defects using JIRA and ADO by including a comprehensive description of the issue, clear/concise steps to reproduce, and screenshots and/or a video demonstration of the defect in order to convey the issue and how to reproduce it as clearly as possible • Championed accessibility testing across multiple teams as lead/senior accessibility tester by utilizing screen reading software, web accessibility tools, and WCAG 2.0 guidelines in order to make Unite fully accessible resulting in LSAC passing their audit by the Institute for Human Centered Design (IHCD) Show less

• Design functional test cases that comprehensively test all facets of a new software feature in addition to designing regression tests that the QA department can repeatedly use to verify that software meets expectations and standards of the company and its clients• Oversee testing from conception to Go-Live for several high-level software projects such as: Implantable Devices, CDA Exports, and, most recently, a mobile web application called OP Mobile • Collaborate and… Show more • Design functional test cases that comprehensively test all facets of a new software feature in addition to designing regression tests that the QA department can repeatedly use to verify that software meets expectations and standards of the company and its clients• Oversee testing from conception to Go-Live for several high-level software projects such as: Implantable Devices, CDA Exports, and, most recently, a mobile web application called OP Mobile • Collaborate and communicate efficiently with project team members such as developers, UX architects, and project managers in order for our team to deliver new software features that adhere to acceptance criteria, project deadlines, and client expectations• Constantly and diligently work towards establishing high quality standards for new software features as a part of the Functional Team by ensuring that they function as intended and in a manner that is beneficial to end users  Show less

• Enroll patients in a budding, new patient portal • Collaborate with Program Director to actively troubleshoot problems and enhance patient portal and EMR usability • Correct duplicate records, overlays, and additional errors in patient records by using the EMR software known as axiUm • Develop a new form that allows dentists and dental students to order implant sets as well as individual implant components from within the axiUm EMR

• Supervise and maintain the computer lab in addition to seeing to its daily operations • Take inventory and perform data entry for incoming computer parts using Microsoft Excel• Provide excellent customer service by greeting dental students, answering any questions they may have, and assisting them with technology-related requests in the lab

• Worked in CDI department alongside Director of CDI, Martin Conroy, to gain an understanding of documentation essentials and how it relates to coding and proper reimbursement• Coded several cases of patients with complex presentations in order to find correct codes using the 3M encoder and CPT book • Shadowed and interviewed several Directors including the Director of Coding, Data Abstraction, Patient Accounting, and the VP of HIM in order to gain real world experience of the day to… Show more • Worked in CDI department alongside Director of CDI, Martin Conroy, to gain an understanding of documentation essentials and how it relates to coding and proper reimbursement• Coded several cases of patients with complex presentations in order to find correct codes using the 3M encoder and CPT book • Shadowed and interviewed several Directors including the Director of Coding, Data Abstraction, Patient Accounting, and the VP of HIM in order to gain real world experience of the day to day operations of several departments within TUHS • Shadowed and interviewed Director of Clinical Appeals of Temple University Hospital in order to understand the clinical appeals process, why claims get rejected, and how the hospital can get properly reimbursed after inaccurate rejections Show less

• Assembled spreadsheets and checklists detailing the steps to electronic immunization data reporting via HL7 interfaces spanning from registration to end-stage production for the interface team and company clients• Collaborated with immunization registries in each state to garner information on how to implement an HL7 interface from the EHRs of Office Practicum’s clients to their corresponding state’s registry • Created, edited, and formatted reports, email templates, and other… Show more • Assembled spreadsheets and checklists detailing the steps to electronic immunization data reporting via HL7 interfaces spanning from registration to end-stage production for the interface team and company clients• Collaborated with immunization registries in each state to garner information on how to implement an HL7 interface from the EHRs of Office Practicum’s clients to their corresponding state’s registry • Created, edited, and formatted reports, email templates, and other deliverables concerning immunization registration to clients • Spearheaded the production of internal documentation for the interface team and their clients to follow regarding interface implementation projects with each immunization registry in the country Show less