Ray Jacobs Email & Phone Number

Cape Town, Wc, Za

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Ensure that daily security operations meet operational requirements.Track current security related issues and implement solutions.Manage and direct the Operational Support Team.Attend weekly review and security operations meetings with clients, and implement best practices Keep Daily liaison with client management teams (security, logistics and events) to ensure that current operations are in alignment.Perform Risk Analyses to incorporate security threat information… Show more Ensure that daily security operations meet operational requirements.Track current security related issues and implement solutions.Manage and direct the Operational Support Team.Attend weekly review and security operations meetings with clients, and implement best practices Keep Daily liaison with client management teams (security, logistics and events) to ensure that current operations are in alignment.Perform Risk Analyses to incorporate security threat information, identify areas of concern and implement security solutions.Oversee recruitment of relevant staff for new posts and vacancies within the region Show less

Western Cape

• Engage with clients to ensure that daily security operations meet operational requirements.• Liaise with client and stakeholders to track current security related issues and implement solutions.• Overall management and direction of the Operational Support Team.• Attend weekly review and security operations meetings with clients, recording actions and implementing and tracking progress.• Daily liaison with client management teams (security, logistics and events) to ensure that… Show more • Engage with clients to ensure that daily security operations meet operational requirements.• Liaise with client and stakeholders to track current security related issues and implement solutions.• Overall management and direction of the Operational Support Team.• Attend weekly review and security operations meetings with clients, recording actions and implementing and tracking progress.• Daily liaison with client management teams (security, logistics and events) to ensure that current operations are in alignment.• Analyse security threat information, identify areas of concern and implement security solutions.• Direct line management of Operations Managers and Site Managers.• Prepare and deliver factual briefings to client and key security stakeholders.• Supervise recruitment of suitable staff for new posts and vacancies within department. Show less

Western Cape

Monitoring sec activities at sites in WCEnsure staff, assets&interests are protectedControl Room Key ControlH&SReg & site inspections.staff induction-security&H&S issues.Working knowledge of OHS, COID ACT,&general Health&safety regulations, SABS Codes.Carry out H&S assessments.Follow up on HSE audit findings.day to day running of sites.Emergency plans,crisis mgt, emerg responseBudgetary issues,invoices&statementsBlg evacs,drills Oversee&monitoring… Show more Monitoring sec activities at sites in WCEnsure staff, assets&interests are protectedControl Room Key ControlH&SReg & site inspections.staff induction-security&H&S issues.Working knowledge of OHS, COID ACT,&general Health&safety regulations, SABS Codes.Carry out H&S assessments.Follow up on HSE audit findings.day to day running of sites.Emergency plans,crisis mgt, emerg responseBudgetary issues,invoices&statementsBlg evacs,drills Oversee&monitoring of security systems daily.investigating all criminal activities that occur on co property or involve Vodacom staff.Conduct investigations in accordance withpolicies, procedure &legal requirements.Liaison with Prop mgt, Risk Mgt&various depts within Vodacom including some ext co's, incl the police dept, commercial fraud branches.Identify fraud & abuse in company.Analysing&gathering of docs&records rel to investigations.Interviewing of suspects&witnesses alike.Maintaining recordsrisk assessments,identify&implement measures to reduce&eliminate sec risks,.Monitor security system ops to determine intrusion or attempts at intrusion; maintenance req,system failures,trends in performance.Ensure sec systems,guarding&armed resp systems are op at alltimes.Identify fraud&abuse of systems/funds/ co prop/consumables. Audit sec equipMonitor repair cycleDeployment of sec staff.Training sec staff re specific sites.Ensure appropriate no& level of staff are avail to perform the tasks - re employees of security co contracted to Vodacom.Liaise &co-operate with Risk Mgt Division on matters requiring investigations.Collating confidential inf on systems&processes relating to investigations.Reports on security and investigative issues at the site - interface with risk Weekly Ops report for all 4 sites in WC, monthly mgt reportsInvestigation reports -findings& recomIncident reports finance i.e.req of quotes,Creation of reqs,PO's and payments to suppliers all sites in South. Show less

Cbd

2nd level support for all fraud related issues.Ensuring SP’s admin requests are actionedSP (Service Provider) requests for subscriber Admin support handled within 24 hours Continuous logging of faults of system (remedy) Ensure that all security regarding access levels are monitored, updated and maintained on a quarterly basis. Creating and implementing fraud procedures on the prepaid helpdesk. Assisting the internet co with fraud related issues. Customer admin… Show more 2nd level support for all fraud related issues.Ensuring SP’s admin requests are actionedSP (Service Provider) requests for subscriber Admin support handled within 24 hours Continuous logging of faults of system (remedy) Ensure that all security regarding access levels are monitored, updated and maintained on a quarterly basis. Creating and implementing fraud procedures on the prepaid helpdesk. Assisting the internet co with fraud related issues. Customer admin support.Effective after hour and standby support Effective support of distribution chain and Customer Care Service orientation (problems) Effective support of Vodago Products and services.Customer service.Ensuring SLA’s are maintained.Solving and overseeing complex problem areas. Show less

Cbd

Cold calling on companiesSourcing new business and go networkingInterviewing temp staff and permanent staffPlacement of temps and permanent staff at specific companies.Identifying the customer’s needs and requirementsBusiness visits with clientsNegotiating rates with clientsSetting up appointmentsCreating related databasesAfter sales service callsReference checkingConducting security checksHead HuntingSearching various search engines… Show more Cold calling on companiesSourcing new business and go networkingInterviewing temp staff and permanent staffPlacement of temps and permanent staff at specific companies.Identifying the customer’s needs and requirementsBusiness visits with clientsNegotiating rates with clientsSetting up appointmentsCreating related databasesAfter sales service callsReference checkingConducting security checksHead HuntingSearching various search engines andresearching prospective companiesVisiting temps at specific companiesReconciliation of time sheets first day callsCalling clients on weekly basis to monitor tempsWeekly and monthly reportsMaintaining the quality of temps CVAssessments of temp and flexi staff for suitabilityBriefing of temps Show less

Certificate, Management Development Programme

Matric

Grade A