Ray Lee Email & Phone Number

Singapore

• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, costing, safety, compliance, implemented strategy and mitigated issues.
• Established positive and effective communication among China, APAC (including Thailand, Vietnam, Indonesia) stakeholders and Organization leadership, reducing miscommunication, enhancing collaboration, efficient.
• Set, enforced and optimized internal policies to maintain responsiveness to demands, continuous improvements throughout supply chain end-to-end operations, resulting in reduction of downtime and financial loss.
• Managed and monitored external vendor supply chains. Negotiated, sourced, identified, selection and achieved optimum costs, budgets, regulatory compliance and quality standard. Maximized operation performance.
• Built stakeholders relationship to mitigate risk, exemplary negotiation skills with suppliers or vendors regarding pricing, cost deduction, contracts, policies and deadlines.
• Improved logistic flow, standardized process and documented planning to Singapore, China, Malaysia, Thailand and sub-offices.

Singapore

• Maintained dairy sales tracking and reports to support operational enhancement and implemented corrective actions.
• Referred customers to various services by evaluating needs and providing recommendations.
• Completed orders and organized product deliveries to meet customer schedules.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Performed effectively in self-directed work environment, supported Retail Manager managing day-to-day operations and decisions.