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Raymond Macchi is listed as IT Service Management Professional at Brilliance Advisory, a company with 1 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Raymond Macchi.
Raymond Macchi previously worked as Business Development Manager at Brilliance Advisory and ITSM and Infrastructure consultant at Clickthruiq. Raymond Macchi holds Master Of Business Administration (Mba), Finance, General, In Progress from Australian Institute Of Business.
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I am an ITSM and Infrastructure technology professional with specialisations around ITSM, support, team/people management, business process improvements and major project delivery. Having worked predominantly in the Finance sector, I have a high degree of Business Acumen and am well versed in all levels of IT business operations, strategy & execution and can relate to, and work with all levels/ organisational units within any business, ensuring successful negotiation, persuasion and customer satisfaction.I have a proven track record in delivering successful projects, creating and uplifting deficient, outdated processes, planning, crafting and executing strategies in-line with the technology group & overall business goals and roadmaps. Additionally I empower teams under my leadership to cross-collaborate, work as one, to not only be the highest performing across multiple internal organizational units, but to also have the highest morale rating (proven by employee engagement survey & 360 feedback).Top Skills:IT Service Management/ Service DeliveryExecutive Management/ LeadershipTeam & People ManagementPerformance ManagementProject ManagementBusiness Strategy/ Planning & ExecutionCorporate CommunicationsBusiness Process ImprovementProcess Automation/ AIShift Left Strategies (Self-Service)Business Relationship ManagementExecutive Stakeholder ManagementVendor Management/ Outsourcing Crisis ManagementRisk ManagementLean & Agile MethodologiesSix Sigma & ScrumRegulator & Audit ManagementSales Delivery & TargetsBudget Planning & ReportingFacilities Management/ ProcurementPresentation DeliveryData Centre ManagementInfrastructure ManagementConflict Resolution
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A career timeline built from the work history available for this profile.
Singapore
To build relationships with new and existing SME’s to assist them create and uplift their business processes. To also assist them in hiring IT staff, purchasing and deploying new IT systems and hardware.
United States
To assist a small start-up business in America in defining their IT roadmap, policies and hiring their staff both in America and Philippines. Successfully completed all required tasks and handed over operations.
South East, Singapore
Responsible for the operational management, business engagement, leadership and vendor management of the global Service Desk function, and Asia Pacific offices. With 45 technical support staff and Team Leads directly reporting to me.
Singapore
I was responsible for running ITSM BAU and managing the L1-L3 Helpdesk for all Aberdeen offices in the Asia Pacific region.
Sydney Australia & Singapore
Macquarie Bank Limited (Australia & Singapore) - Multiple Roles | 6.5yrs 1. Global Infrastructure Operations, Service Support Owner & Service Delivery Manager (Relinquished the role due to a move back to Singapore)September 2015 - September 2016 (Australia, Sydney)2. Head of South Asia regional Infrastructure and Client Support teams (Relinquished the role.
Sydney, Australia
Fixed term contract
Sydney, Australia
Other employees you can reach at rishileholdings.co.za. View company contacts for 1 employees →
Chan Si En
Colleague at Brilliance Advisory
Singapore, Singapore, Singapore
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MM
Makhosini Mashele
Colleague at Brilliance Advisory
South Africa, South Africa
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KC
Kenneth Chng
Colleague at Brilliance Advisory
Singapore, Singapore, Singapore
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KW
Khian Waye See
Colleague at Brilliance Advisory
Singapore, Singapore
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YL
Ying Lynn Lee
Colleague at Brilliance Advisory
Singapore, Singapore, Singapore
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AY
Ashley Yang
Colleague at Brilliance Advisory
Singapore, Singapore, Singapore
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On-line, distance learning. 70% of subjects completed. 60% with a passing grade of distinction or higher.
Activities and Societies: ITILS Certified for ITILS Service Management Framework
Activities and Societies: Citrix Certified Administrator for Citrix XenApp 5 for Windows Server 2003
Activities and Societies: Network Engineering & Systems Administration
Quick answers generated from the profile data available on this page.
Raymond Macchi works for Brilliance Advisory.
Raymond Macchi is listed as IT Service Management Professional at Brilliance Advisory.
Raymond Macchi is based in Singapore, Singapore, Singapore while working with Brilliance Advisory.
Raymond Macchi has worked for Brilliance Advisory, Clickthruiq, Servicenow, Aberdeen Standard Investments, and Macquarie Group.
Raymond Macchi's colleagues at Brilliance Advisory include Chan Si En, Makhosini Mashele, Kenneth Chng, Khian Waye See, and Ying Lynn Lee.
You can use AeroLeads to view verified contact signals for Raymond Macchi at Brilliance Advisory, including work email, phone, and LinkedIn data when available.
Raymond Macchi holds Master Of Business Administration (Mba), Finance, General, In Progress from Australian Institute Of Business.
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