Ray Macleod Email & Phone Number

• Consistently met and frequently exceeded sales objectives, receiving top marks among district employees.• Trained store staff in cashiering, money-handling procedures, customer service, sales.• Managed product inventory, ordering and banking procedures.• Ensured all paperwork for daily business transactions was completed according

• Chosen to receive the Award of Excellence in Customer Service, April 2006.• Supervised baristas in a high-traffic, fast-paced retail environment.• Provided timely and courteous service to customers. • Trained new employees on cash register, money-handling, food preparation, customer service.• Exceeded job requirements, volunteering for Starbucks community service projects, leading local Starlight Foundation, Green Up, and Operation Iraqi Freedom gift box collection projects.

Senior Instructor, June 2000 - June 2001•Promoted to positions of increased responsibility based on classroom management skills and mastery of subject matter.•Maintained records and reported student performance.•Instructed up to 230 students per class in auditorium settings teaching approximately 12 unique courses per year.•Managed inventory of over 10.5 million dollars in equipment.•Developed curricula, taught a divers set of students, including NATO forces, Albanian soldiers, Israeli Special Forces.•Awarded the Navy Accommodation Medal for outstanding performance as an instructor and curriculum developer.Vehicle Commander, March 1999 – June 2000•Managed a squad of Marines, providing mentorship and technical instruction. •Motivated troops, sustained team morale during difficult challenges of endurance.•Ensured Marines’ adherence to high standards of professional conduct.•Conducted inspections and maintenance of vehicles equipment.

Bs In Business Administration, Business Administration

I

Associates In Social Sciences, Social Sciences