Perform data exfiltration testing and security controls threat evaluation for a Fortune 500company, proving their DLP controls inadequate, and resulting in policy & controls changesenterprise-wide. Perform E-Discovery and digital forensics data extraction to support legal proceedings in intellectual property data exfiltration cases for a major Denver law firm•Provide data destruction services for corporate, small business, and individual clients prior todisposal of electronic media, including standard hard drives, SSDs, and other digital media•Carry out data recovery and extraction from damaged, formatted, or otherwise blocked devices

Senior member of highly customer focused, data-driven Analytics team, partnering with cross-functionalteams in order to provide well-rounded analyses that achieve strategic and financial goals.

Manage and resolve incidents for end users of a large financial services firm. Coordinate the servicequeue for the firm’s six national service centers.•Troubleshoot, diagnose, and correct myriad of technical issues related to desktop systems,network security, virtual desktops, operating systems and teleconferencing equipment•Respond to critical incident requests within a 1-24 hour SLA requirement•Triage trouble tickets and service requests for six national service centers•Analyze and interpret data to produce trending metrics and reports for senior management•Lead technical service enhancement projects to drive service desk efficiency

Lead software / hardware e-discovery investigator•Performed on-site and off-site digital imaging of various media for clients using proprietary and off the-shelf tools for image acquisition and processing of Windows, Linux, and proprietary OS media•Analyzed data and performed deleted file recovery and file system re-construction•Provided on-site and remote support for CaseLogistix Secure Document management suite•Delivered expert hardware forensics and final analysis results to support legal proceedings