Branch Manager – Skipper Transport PartsTo effectively manage the branch and consignment locations while ensuring all budgetary requirements are met. Ensure the branch meets all legislative requirements.• Day to day management of the branch• Ensure compliance with all organizational policies and procedures including OHS policies and procedures• Liaise with suppliers and contractors• Ensure effective time management and labour utilization • Ensure all team member met… Show more Branch Manager – Skipper Transport PartsTo effectively manage the branch and consignment locations while ensuring all budgetary requirements are met. Ensure the branch meets all legislative requirements.• Day to day management of the branch• Ensure compliance with all organizational policies and procedures including OHS policies and procedures• Liaise with suppliers and contractors• Ensure effective time management and labour utilization • Ensure all team member met customer service requirements• Monthly reporting on branch activities and budget• Ensure sales and GP targets are met Show less

My responsibilities include but are not limited to the day to day running of the Parts Department, stock control, visiting customers to increase spend and make sure they receive quality customer service from our dealership. liaise with head office staff to find new ways of attracting customers and increase GP work closely with the service department to ensure parts flow over the back counter is assisting them in successfully achieving their goals

To effectively manage the parts area, implement 5S system, ensure adequate stock levels to provide efficient parts flow and to minimise disruption to production

To effectively manage the parts department while maintaining a high level of service to internal and external customers

To effectively manage the national warehouse while maintaining a high level of service to internal and external customers.

Facilitate and compile training packages for external clients throughout the automotive industry.

To support Cummins Branches whilst maintaining a high level of service, facilitate the resolution of potential problems that could lead to loss of business through customer dissatisfaction

Duties included creating new business (customers) and to support current costumers, whilst maintaining a high level of service, facilitate the resolution of potential issues that could lead to loss business through customer dissatisfaction.

Duties are: problem solving to ensure customer satisfaction, counter spare parts sales, liaise with customers regarding their requirements are effectively met, on the road visit to customers, liaising / negotiating with safety sales representatives.