www.on-gi.com

Neighborhood coffee/tea/pastry shop in Waterline Square

www.sfc-co.com

www.redpoke.com

- Responsible for the Kristalbelli brand including operation procedures and strategic planning- Created wine list and beverage menu with sommelier- Trained 45 employees including new managers on company procedures and protocols- Purchased Restaurant equipment and supplies- Created restaurant rules and policy including employee handbook - Coaching and counseling associate to maintain company standard and policy- Managed daily generated income, payroll reports and inventory list- Designed health department contingency plan and ensured a hygienic restaurant atmosphere - Utilized financial statements, budgets and forecasts to improve revenues- Strong floor presence in a 5,000 square foot venue, while overseeing guest needs and staff goals- Worked with clients on private events for up to 300 guests- Improved client relations and repeat business- Maintained general employee guidelines and procedures for a 155 seat restaurant

- Managed staff of over 35 employees between two restaurants, including two managers- Monthly sales analysis, expense reports- Payroll, multiple internal departments; processing invoices monthly - Customer service representative for the restaurant in well established over 140 seats.- Maintained a floor presence during all meal periods to ensure optimal guest service and employee support.- Private party and banquet planning including placing facilities and catering orders.- Coordinated over 200 private events parties for private and corporation events.- Marketing with various tools (social commerce and media)

- Payroll, multiple internal departments; processing invoices monthly - Customer service representative for the restaurant in well established over 140 seats.- Maintained a floor presence during all meal periods to ensure optimal guest service and employee support.- Human resources and personnel management.