My focus is on the design, implementation, and maintenance of our High-Speed Data and Voice Network. I have been able to work with an extremely wide variety of concepts and am involved in every aspect of our company from the end-users router to our core router. In my position I work with every piece of the ISP puzzle, not just a single segment as which you would do in other telecom/ISP positions. Our atmosphere is extremely team oriented which is the driving force that allows us to provide an excellent level of service to our customers. With NexGen I perform work on the following systems:MetaSwitch VP3510 (From translations to troubleshooting)Asterisk PBX ImplementationsCisco 2611/7204/7604 RoutersCisco Ethernet SwitchesCisco ONS 15454 SONET ShelvesMikrotik Routers (All flavors)Ciena 3920 Ethernet Switches (G.8032 Ring Implementation)Accedian MetroNID GT (G.8032 Ring Implementation)Ubiquity Wireless Access Points (From 1 AP to 40 AP's with a controller setup)Ubiquity AirCamsUbiquity MFI Wireless Power SetupUbiquity Air Fibers (Implemented a G.8032 ring in a metropolitan area)Adtran TA5000Adtran NV838 (Metro Ethernet over DSL)Adtran TA9xx series SIP IAD'sAdtran Ethernet SwitchesAdtran DSLAM'sZyxel DSLAM'sAdtran SBCAcme Packet SBCWidebank MultiplexersAC & DC Power SystemsVMWare ImplementationsI possess experience with the following concepts:Ethernet Design & TroubleshootingVoIP Design & TroubleshootingLNP & Number Porting ConsiderationsOptical Design & TroubleshootingObtaining IP space from ARINRouting & SwitchingDSL TroubleshootingTACACS Implementation (Single Sign-On)IP Scheme DesignCarrier RelationshipsNetwork MonitoringNetwork DocumentationNetwork Throughput TestingCapacity PlanningStructured Cabling (From Ethernet wiring to fiber splicingData Center ImplementationsLinux AdministrationDirecTV ImplementationsNetwork Security

Research all outages and verify impact, duration, and resolutions. Compiling and hosting a weekly outage report which is discussed on a conference bridge with management across all regions of the company. Writing and distributing RCA's for outages. Assisting employees as needed with technical questions on active outages. Writing RCA's for the FCC on VoIP outages which meet certain thresholds. Identifying reoccurring and impacting issues across the network and ensuring they are addressed in a timely manner. Identifying reoccurring and impacting issues across the network and ensuring they are addressed in a timely manner.

Monitoring the network with a wide variety of tools. Researching alarms and diagnosing where faults lie which included tracing circuits across transport gear/finding how equipment connects/checking routing-MAC tables/checking optical powers-wavelengths/etc. Working with IP Engineers and Field Technicians during outages to restore services. Working with Cellular companies during new turn-ups for backhaul services.I worked with the following equipment:Cisco routers / switches / CMTS / MSTP-CPT transportCiena/Nortel optical shelves (6500/5200/3500}Huawei optical shelves / routersTransmode EDU/TM3xx series (NID)AllOptic and Flexlight PON shelvesMetaswitch Media Gateways (VoIP Switches)Seldon Systems/Phoenix Broadband battery monitoringSeaChange VOD systemsVideo equipment including SEM/APEX/IVG/NC-1500/RPD/NSG/etc.

Providing hardware and software support for the Secure Credentialing Division of L1. Support is provided to operators at DOT stations across the U.S and Canada. Helped build and maintain a Wiki based information store.

Provided first-level hardware/software support for the Wells Fargo enterprise. Performed remote access and Active Directory based system administration.

Job consists of updating a highly detailed map of the Greater Des Moines area through GIS and assessor sites. Updates include roads, road names, index, and zoning.