I lead the post sale revenue and customer adoption responsibility for a super innovative cybersecurity software company that is changing how CISOs and organizations gain immediate visibility into threats and actions.

GTM Advisory Board

Advisory Board Member to GWU School of Business focused on providing advice on their Customer Success curriculum

Lead all post sales functions globally including Customer Success; Professional Services and Technical Support; created the customer success function along with all go to market processes; governance and kpi's. Acted as key voice of the customer as well as a key voice of dev/op and cybersecurity go to market considerations to drive customer adoption. $75m plus ARR

At Risk Lens we are defining how organizations approach and quantify Cyber Risk in business impacting dollar terms. As CCO, I am responsible for creating and executing a unified Customer Experience Go To Market focused on a prescriptive approach to gaining time to value and expanded customer adoption of the RiskLens platform. This entails ensuring Customer Success, Pro Services and Education Services are all signed on customer goals to drive customer value and deliver expanding ARR to the business.

Verodin does what no other CyberSecurity software company ever has; makes sense of the cyber infrastructure of an enterprise to: 1) provide assurance of exposure to data exfiltration, make sense of the effectiveness of deployed security tools and provides C Level viability on cyber effectiveness. At Verodin I lead all pre and post sale field technical services as well as customer support and customer success. Verodin is game changing technology in the CyberSecurity space.

Under a consulting contract, Providing senior executive leadership to design, organize and execute the global customer success Go To Market for the leading ERP Security company. Executing differentiated approaches to customer support, customer success, consulting, field technical and customer education and enablement. Creating and executing strategy to establish scale and leverage globally.

At Mesosphere, the Customer Success team ensures customers realize the full value of the Hybrid Cloud Mesosphere technology. I lead the post sales organization globally. Mesosphere Enterprise DC/OS elastically runs containers and data services. Proven in production and fully supported, Enterprise DC/OS lets you run modern enterprise apps with confidence.

At DataStax, the Consulting and Education team empowers customers to realize the value of the DataStax software platform on Apache Cassandra and enables partners to further expand the DataStax Ecosystem. DataStax powered by Apache Cassandra™, delivers a database platform purpose built for the performance and availability demands of IOT, Web and Mobile applications. While relational databases fail under modern and dynamic workloads, high-volume data and new business requirements, Cassandra’s modern architecture makes it massively scalable, always available and easy to deploy. DataStax delivers a production version of Apache Cassandra, DataStax Enterprise (DSE), and the ecosystem to make the vision behind Cassandra a reality.

Lattice is the premier Big Data Sales and Marketing SaaS platform backed by NEA and Sequoia, making sense out of data to deliver predictive analytics to Enterprise sales forces and marketing organizations, filling a critical gap that other cloud based like platforms don't address. At Lattice, I am responsible for global Services and Education to drive our SaaS customer launches, customer and partner enablement and customer expansion including management of all Customer Education, Data Engineer and Analytic Operations, Services Engineering, Solution Architecture and Customer Onboarding.

ArcSight (acquired by HP). Launched and Led the services organization for the leading Enterprise Security Management software company including responsibility for Consulting Services, Services Engineering, Business Development, Education Services and Launched the game changing Security Operations Consulting practice. Drove strategic relationships with key channel and Tier 1 level System Integration firms. Led the Professional Services business through the Initial Public Offering (IPO) of ArcSight. Manage full P&L for a profitable Services business while also providing capability and strategy for channel partner enablement with specific emphasis in North America and Europe. Launched a game changing services practice, Security Operations Consulting, that enabled enterprise deal capture with Fortune 100 level customers. Keynote speaker on Customer Success at annual User Conferences and participant on executive roundtable panels on information security topics on syndicated radio.

Director of a Public Sector consulting services practice area with P&L responsibility, $45m in revenue, with an emphasis on enterprise level projects centered on Oracle technologies.