Ray Proctor Email & Phone Number

Southern California

Garden Grove

Office Management with (6) direct reportsMonthly review and submission of branch P/L per monthly basis for accuracy/HQ reportingResponsible to maintain and stabilize client base and revenue $12/M per year. Interact with key clients with on-site visits and maintain current business.Review best practices for the office located in GG and manage staff including performanceTask time tracking, customer service and long-term service solutions Manage and disseminate information from various government agencies including FMCSA, DOT, IFTA, IRP, PFR and CA DMV Conduct QBR’s with top 20 clients, recommended and planning upselling opportunities to corporate HQ in Madison, WIMonitor and review CA DMV transactions and IFTA fuel filings for the client base for accuracy and timely processesCA Licensed VIN verifier with CA DMV & PTIN User Federal Tax Reporting 2290 Filings, CTPAT leader for site visits and validation. Implemented Dealertrack software solution for customer efficiencies and implementation

Greater Los Angeles Area

Global Agency development throughout China and S.E. Asia and India for growth to the USA both import and exportDeveloped and closed larger import clients for clients in the $5M/ G.R. range per yearReview and directed budget and forecast models for 2013 - 2015 on an annual basis to meet corporate expectations for growthDeveloped direct USA Importers to meet and exceed corporate gross revenue goals $25/M+ Work and travel with local sales representatives to close larger business opportunitiesOverseas travel to develop agency networks around the world

Rancho Dominguez, Ca

25+ Direct reports blended team of Customer Service & Purchasing department team membersResponsible for maintaining and maximizing ROII on $5/M inventory in two locationsResponsible for manufacturer relationships with sales management. Key account development to implement consignment inventory programs throughout CA, NV and AZ.

Greater Los Angeles Area

Maintain territory growth for Industrial, Commercial and manufacturing markets based on corporate guidelinesSell and demonstrate new products to various markets and consumers showing costs and efficiency savingsTrain and develop key distributor networks throughout Southern California.Senior Customer Service Representative Work with key distributors: inventory management and customer service requirementsExpand coverage and product knowledge to other customer service representatives through education and practical skills training